Support Operations Lead

Job DescriptionThe Customer Support Team Lead role is a vital part of our organization, responsible for overseeing the day-to-day support operations and ensuring top-tier service to clients and users.This position plays a crucial role in leading and developing our customer support teams, with a focus on team development and performance metrics.Key...

Lead Accountant RoleAs a lead accountant, you will be responsible for overseeing the financial operations of a UK accounting firm. This includes managing client portfolios, ensuring timely and accurate completion of bookkeeping tasks, and communicating with HMRC as needed.Duties and Responsibilities:Bookkeeping & Operational Excellence: Take ownership of all...

Operational Support SpecialistThis role supports core financial, HR, and administrative functions that enable the smooth operation of our business.Key Responsibilities:Financial Management: Initiate and track payments across multiple bank accounts, reconcile monthly transactions, manage expense reimbursements, and maintain accurate documentation.Vendor and...

As a Support Supervisor, you will be responsible for leading a team of technical support engineers in providing high-quality support to customers worldwide.The role is ideal for individuals with strong leadership and communication skills, who are passionate about empowering their teams to deliver exceptional results. Your key responsibilities will...

We are currently seeking a reliable and detail-oriented Insurance Support Specialist to join our operations team.Key Responsibilities:Provide exceptional customer service via email, phone and other communication channelsCreate and issue insurance certificates and binders using industry-leading softwareAssist with policy updates, documentation and client...

Key ResponsibilitiesWe're seeking a seasoned customer service professional to lead our support function.Manage customer service team to deliver exceptional support experience.Develop and implement customer service strategies to drive business growth.Analyze customer feedback to identify trends and areas for improvement.This role is ideal for someone with...

Job Title: Technical Support Team Lead">Technical Support Team Lead (US Central Time Working Hours) (Remote)Full-timeWhen you join our organization, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, we've partnered with educational institutions to promote honesty, consistency, and fairness...

About the RoleWe are seeking a detail-oriented individual to provide administrative support in our organization. This role will involve managing user access, maintaining category tree structures and coordinating central uploads of spend data.Key Responsibilities:Provide day-to-day operational assistance to ensure smooth operation of our systems.Manage user...

Office ManagerThis position offers a chance to work with dynamic teams and contribute to successful operations.The ideal candidate will oversee office functions, coordinate logistics, and facilitate seamless processes.Key Responsibilities:Manage daily office activities, including supplies, vendor management, and facility maintenance.Coordinate scheduling for...

About the RoleThis is a hands-on technical operations position with executive support responsibilities. You will design and run the operational backbone of our client, automate away inefficiency, and own tasks from request to verified outcome.