Senior Policy Coordinator

This role is responsible for overseeing organizational policies and procedures, ensuring they are up-to-date, systematically reviewed, and fully compliant with applicable standards and regulations.

• Policy Management & Compliance
  • Lead the curation of all policies and procedures across the organization.
  • Maintain an indexed master library of current policies and archived versions.
  • Track and enforce review cycles (e.g., annual, biennial) and coordinate timely updates and re-approvals.
  • Ensure that all policies reflect current practices and are compliant with relevant laws, regulations, and accrediting standards.
• Policy Development & Stakeholder Engagement
  • Draft new policies and procedures based on leadership directives, operational goals, or changes in regulatory requirements.
  • Distribute draft documents to relevant stakeholders for feedback and incorporate suggested changes.
  • Proactively follow up with team members or departments that have not responded to ensure timely input.
  • Prepare finalized documents for approval and publication in the official policy repository.
• Regulatory Reporting Oversight
  • Maintain a comprehensive calendar of all required reports (monthly, quarterly, annually) for licensing, funding, and accreditation entities.
  • Coordinate with assigned departments to ensure timely generation and submission of all required documentation.
  • Track submission status and ensure the accuracy and completeness of report contents.
• Governance & Compliance Meetings
  • Schedule recurring meetings for compliance, quality assurance, performance improvement, and risk management.
  • Create agendas, track attendance, document minutes, and follow up on action items.
  • Ensure that all required meetings occur on schedule and are appropriately documented for audits and oversight.
• Policy Inquiry Response & Gap Resolution
  • Act as the primary point of contact for internal questions or requests for clarification regarding existing policies and procedures.
  • Review current policy and procedure documents to provide accurate responses and guidance to staff at all levels of the organization.
  • Identify gaps in existing documentation when no current policy or procedure addresses the inquiry.
  • Draft new policies or procedures when necessary, based on the inquiry and in alignment with organizational goals and regulatory standards.
  • Facilitate the full review and approval process for new documents, including collecting required stakeholder input and obtaining final signatures.
  • Ensure all finalized documents are incorporated into the official policy library and communicated to the relevant staff.

• Bachelor's degree in Healthcare Administration, Public Policy, Legal Studies, or a related field (Master's preferred).
• Minimum 3–5 years of experience in compliance, regulatory affairs, or policy management within a healthcare or behavioral health organization.
• Familiarity with relevant laws, regulations, and accrediting standards.
• Strong technical writing, policy drafting, and document control skills.
• Ability to work independently and cross-functionally across HR, operations, and clinical teams.
• Proficient with cloud-based document systems, Google Workspace, Microsoft Office, and project tracking platforms.
• Experience in behavioral health or healthcare organizations with both outpatient and residential services.
• Understanding of HR policy development and labor law compliance.
• Comfortable holding leaders accountable for timely policy reviews, meeting participation, and report contributions.
• Ability to coordinate across departments to ensure consistency in policy language and compliance practices.
• Familiarity with AI tools to support drafting, formatting, and research tasks.