E-Commerce Fraud Protection Specialist

1 week ago

Barcelona, Philippines beBeeFraudPrevention Full time $10,410 - $20,920

About Our Role

This position is crucial in safeguarding our e-commerce operations and maintaining customer trust in our premium wellness brand. The successful candidate will serve as the primary guardian against fraudulent activities across multiple payment platforms while ensuring legitimate customers experience seamless transactions.

The Impact You Will Make

  • Conduct thorough reviews of high-risk transactions, identify suspicious patterns in customer behavior, monitor multiple payment gateway activities, and implement risk-mitigation protocols to prevent financial losses.
  • Handle sensitive customer interactions with discretion, conduct confidential account reviews, resolve complex situations while maintaining customer satisfaction, and uphold community trust standards.
  • Contribute to enhancing fraud prevention systems, document and update internal security protocols, identify gaps in current fraud prevention measures, and recommend process improvements to maintain a secure environment.
  • Maintain detailed records of fraud cases, ensure adherence to internal policies, generate and analyze fraud prevention metrics, and collaborate with team members on risk evaluation to optimize outcomes.

You Should Apply If...

  • You are passionate about building trust and integrity in customer relationships.
  • You excel at solving complex problems and identifying patterns to drive informed decision-making.
  • You remain composed under pressure while handling sensitive situations.
  • You are detail-oriented and able to balance short-term needs with long-term goals.
  • You prioritize both security and customer experience equally.
  • You are excited about contributing to a mission-driven organization that prioritizes immune health.

About Us

We are a pioneering wellness company revolutionizing immune health through natural colostrum-based products, committed to providing exceptional value to our customers and stakeholders.

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