Team Leader Position

3 days ago

Province of Palawan, Mimaropa, Philippines beBeeLeadership Full time ₱1,147,834 - ₱1,512,228

About the Role

As Team Captain, you will be responsible for overseeing daily team operations and serving as a point of escalation for issues beyond agent authority.

You will work closely with the Client Experience Manager and People Manager to identify growth and development opportunities for team members.

The ideal candidate is a seasoned leader who can build relationships with clients, manage teams effectively, and drive business results.

Key Responsibilities
  • People Management: Manage team attendance and punctuality, escalating necessary issues to HR.
  • Performance Quality Management: Assess team performance, provide timely feedback through regular coaching and reviews.
  • Logistics: Ensure team and equipment needs are met for sustained service levels.

In this role, you will have the opportunity to develop your leadership skills, collaborate with cross-functional teams, and contribute to the company's success.

Requirements
  • A strong track record of leadership experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Adaptability and attention to detail.
  • Able to work well in a team environment.

We are looking for a motivated and results-driven individual who can make a significant impact in this role.

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