Support Operations Leader

17 hours ago


Province of Palawan, Mimaropa, Philippines beBeeLeadership Full time ₱60,000 - ₱80,000
Job Profile

This is a leadership position at the technical support team. The team handles complex and rewarding database issues in the world.

The global team of experts thrives on complexity and cares deeply about empowering customers. We are looking for a leader to grow this capability further.

Responsibilities
  • Lead a high-performing team across time zones.
  • Mentor and coach engineers through challenges.
  • Manage scheduling, coverage, escalations, and rotation planning.
  • Promote accountability, learning, and consistency within your team.
  • Drive continuous improvement in operations and service delivery.
Qualifications
  • Comfort working across cultures.
  • Prior experience as a Technical Support Engineer or DBA.
  • Experience managing or leading remote teams.
  • Strong technical depth in Linux and open source databases.
Benefits

You will be part of a dynamic and fast-paced team that is passionate about delivering excellent customer service. You will have opportunities to learn and grow with us, and contribute to our mission of empowering customers worldwide.



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