Client Experience Specialist

21 hours ago

Lipa City, Calabarzon, Philippines beBeeClientSuccess Full time ₱500,000 - ₱750,000
Job Description:

The Client Success Associate plays a pivotal role in delivering exceptional client experiences by managing onboarding, quality assurance, and service fulfillment.

Key Responsibilities include:

  • Leading a seamless onboarding process to set clear expectations and ensure alignment on goals and deliverables.
  • Conducting regular check-ins and strategy meetings with clients to review progress, gather feedback, and ensure satisfaction.

Responsibilities also involve ensuring all deliverables meet the agency's quality standards before being sent to clients. Additionally, the Client Success Associate must identify and address any service gaps to ensure timely delivery of high-quality services.

Required Skills & Qualifications:

Strong communication, problem-solving, and organizational skills are required to build client relationships, drive retention, and maintain high service standards. Proficiency in social media, content marketing, and digital marketing strategies is a plus.

The ideal candidate will have a deep understanding of Paid Advertising and be able to interpret common KPIs accurately relay information to clients. They should also be familiar with project management principles and be able to troubleshoot client issues effectively.

A strong foundation of advertising knowledge and terminology is essential for this role. The ability to work closely with internal teams to streamline workflows and improve service efficiency is also crucial.

Ultimately, the successful candidate will be a team player who can build strong relationships with clients and drive business growth through exceptional service and strategic direction.

Benefits:

This role offers a unique opportunity to make a meaningful impact on client success and contribute to the growth of our organization. As a key member of our team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.

Others:

If you are a motivated and detail-oriented individual with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

  • Client Experience Manager

    18 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱4,800,000 - ₱6,400,000

    The role of a Customer Success Specialist is vital in ensuring clients receive top-notch service and support throughout their engagement with our organization. This proactive and enthusiastic professional will serve as the primary point of contact for clients, helping them achieve desired outcomes and providing project updates to foster long-term...

  • Client Experience Expert

    24 hours ago

    Lipa City, Calabarzon, Philippines beBeeProfessional Full time $45,000 - $60,000

    Job Description">As a key member of our team, you will be at the forefront of client experience, connecting clients with our powerhouse attorneys and guiding them through their journey. You will build genuine engagement, lay the foundation for trusting relationships, and represent us with warmth and professionalism.Responsibilities:Create Exceptional First...

  • Client Experience Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeProfessional Full time ₱1,500,000 - ₱2,000,000

    Client Experience SpecialistWe're revolutionizing what client experience can be.As a Client Experience Specialist, you'll be at the forefront of our client interactions, providing exceptional support and guidance to potential clients. Handling high volumes of inbound calls, you'll serve as the welcoming voice that not only answers client inquiries but truly...

  • Dedicated Client Experience Specialist

    22 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000

    About Our TeamBoldr is a global company dedicated to delivering exceptional client experiences while creating access to dignified work in communities worldwide.We are a diverse team united by our desire to connect people with common values for bold impact.Our core values include authenticity, curiosity, dynamism, ambitious vision, and operational...

  • Sales Intake Representative

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeSpecialist Full time $40,000 - $60,000

    Client Experience SpecialistTransform the Future of Client EngagementIn a rapidly evolving legal landscape, we're redefining what it means to deliver exceptional client experiences. Our innovative approach combines bold strategy with cutting-edge technology to drive outstanding results for our clients.About the RoleAs a Client Experience Specialist, you'll...

  • Enterprise Client Success Specialist

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeClient Full time $800 - $1,300

    Enterprise Client Success SpecialistWe are seeking a highly skilled Enterprise Client Success Specialist to join our team. This individual will be responsible for delivering exceptional client experiences across all enterprise-level accounts.About the RoleThe ideal candidate will have excellent communication and problem-solving skills, with the ability to...

  • Client Engagement Specialist

    22 hours ago

    Lipa City, Calabarzon, Philippines beBeeClientEngagement Full time ₱35,000 - ₱50,000

    Job Opportunity: Client Engagement Specialist", "This position serves as the initial point of contact for potential clients seeking financial clarity, establishing connections with our team through proactive outreach and awareness efforts.The successful candidate will be responsible for conducting outbound communication via calls, emails, and CRM-driven...

  • Client Experience Specialist

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱3,714 - ₱4,540

    Are you looking for a new career challenge that will allow you to make a meaningful impact?\

  • Remote Client Relationship Specialist

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeClientRelationship Full time $1,000 - $1,600

    Remote Client Relationship SpecialistWe're seeking a seasoned remote client relationship specialist to lead in handling incoming leads, guiding them through the early stages, and building strong, lasting relationships.This is a critical, client-facing role that requires exceptional communication skills, professionalism, and intelligence. As the first...

  • Key Player in Client Experience

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeCustomerExperience Full time ₱4,000,000 - ₱6,000,000

    Job Title: Senior Customer AdvocateAs a key player in our Client experience team, you will be responsible for delivering exceptional customer service and support to our clients. Your primary focus will be on interacting with customers to address inquiries and resolve complaints regarding their products and services.You will collaborate with internal and...