Customer Support Specialist
1 day ago
At Lexie staffing and business consulting, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients.
About the RoleThis is an exciting opportunity for a highly motivated and organized individual who is passionate about delivering outstanding customer experiences. You will be working closely with various stakeholders, including clients, colleagues, and management, to ensure that all customer needs are met.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat in a timely and professional manner;
- Resolving customer complaints and concerns through effective communication and problem-solving skills;
- Providing accurate and up-to-date information regarding products or services offered by the company;
- Assisting with data entry, record-keeping, and other administrative tasks as required.
To be successful in this role, you must possess excellent communication and interpersonal skills, both written and verbal. You should also be proficient in using technology, such as CRM software and Microsoft Office applications.
In addition, we are looking for someone who is flexible, adaptable, and able to work well under pressure. A high school diploma or equivalent is required, and previous experience in a customer-facing role would be an asset.
What We OfferWe offer a competitive salary range of $23,000 and up, depending on experience. Our benefits package includes health, dental, and vision coverage, as well as opportunities for professional growth and development.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you
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