Operations Management Specialist
4 days ago
At TASQ Staffing Solutions, we are seeking an experienced Team Lead to oversee our operations in a dynamic and fast-paced environment.
Estimated Salary: $60,000 - $80,000 per annum, depending on location and experience.
About the RoleWe require a seasoned professional with 3-5 years of experience as a Team Lead in a Business Process Outsourcing (BPO) setting. Your expertise should include people management and effective communication skills, preferably gained from a travel account or similar complex environments.
Your strong leadership abilities will enable you to motivate and guide a team of professionals, driving success and excellence in our organization.
Key Responsibilities- To lead and manage a team of employees, providing guidance, support, and training to ensure optimal performance.
- To develop and implement strategies that enhance operational efficiency, productivity, and customer satisfaction.
- To collaborate with other departments to achieve business objectives and drive growth.
- To maintain a safe and healthy work environment, adhering to company policies and procedures.
To succeed in this role, you must possess:
- A minimum of 2nd year College Undergraduate degree or equivalent vocational training.
- At least 3-5 years of experience as a Team Lead in a BPO setting, preferably with travel account exposure.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
- Strong leadership and problem-solving skills, with a proven track record of achieving goals and objectives.
As a valued member of our team, you can expect:
- A competitive salary range of $60,000 - $80,000 per annum.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that fosters collaboration and innovation.
- The opportunity to work with a talented team of professionals who share your passion for excellence.
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