Senior Customer Experience Ambassador

1 week ago


General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱2,800,000
Job Title: Senior Customer Experience Representative

This is a senior-level role in customer service where you will be working closely with a team to deliver exceptional service. As a Senior Customer Experience Representative, you will play a key role in ensuring every customer interaction is handled with care and professionalism.

Key Responsibilities:
  • Manage customer emails and chats in a personalized manner.
  • Take ownership of high-impact customer escalations and ensure timely resolution.
  • Identify recurring issues and collaborate with teams to implement improvements.
  • Champion customer advocacy by escalating systemic issues.
Requirements:
  • Bachelor's degree required; post-secondary education preferred but not required.
  • Minimum 3 years' experience in customer service or a similar type of role.
  • Experience or knowledge of e-commerce and/or retail space is highly preferred.
Skills & Attributes:
  • Strong communication skills with fluency in written English.
  • Excellent organizational and prioritization abilities.
  • Ability to work well in a team environment.
Benefits:

We offer a dynamic work environment where you can grow professionally. You will have the opportunity to work with a global community and leverage your skills to make a positive impact.

Work Environment:

This is a remote position that requires excellent time management skills. You will need to be comfortable working under tight timelines and be able to adapt to new tools and processes quickly.



  • General Santos, Soccsksargen, Philippines beBeeClient Full time $40,000 - $60,000

    Unlock a world of opportunity as a Clients Experience Ambassador.At the forefront of our client experience, you'll guide clients from their initial contact to a formal consultation with our legal experts. Your exceptional first impressions will set the tone for a seamless journey.Key Responsibilities:Create lasting connections: Represent us with warmth and...


  • General Santos, Soccsksargen, Philippines beBeeMarketing Full time ₱300,000 - ₱400,000

    Unlock Your Potential as a Marketing AmbassadorWe are seeking highly motivated and creative individuals to join our team as Marketing Ambassadors. As a Marketing Ambassador, you will play a vital role in promoting our educational services and connecting with students worldwide.Job Description:As a Marketing Ambassador, you will be responsible for creating...


  • General Santos, Soccsksargen, Philippines beBeeAmbassador Full time ₱2,000,000 - ₱3,000,000

    Job Title:Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. This role will involve providing exceptional customer service across various channels.Key Responsibilities:Provide customer delighting service through support tools to ensure all interactions are approachable, optimistic, considerate, accurate,...


  • General Santos, Soccsksargen, Philippines beBeeTeamPlayer Full time ₱400,000 - ₱600,000

    Job Overview:The Senior Crew is a critical role within our organization. The primary responsibility of this position is to deliver exceptional customer service and create a positive experience for customers.Main Responsibilities:Take orders in a timely and accurate mannerServe food and beverages with a smile, ensuring customer satisfaction


  • General Santos, Soccsksargen, Philippines beBeeAmbassador Full time ₱900,000 - ₱1,200,000

    About the Role:We're building an outbound engine to connect with decision-makers in the direct-to-consumer brand space. As our Business Development Ambassador, you'll manage a prioritized list of 5,000 leads/month, run a multi-channel outreach strategy, and book at least 5+ qualified discovery calls per month (with the goal of 10+).If you love research,...


  • General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱8,000 - ₱11,350

    Job DescriptionWe are seeking a highly skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels such as phone, email, and chat.Your primary objective will be to resolve customer queries and issues in...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱18,000 - ₱30,000

    Unlock Customer SuccessTransform how your business connects with its customers through real-time insights. Over 50,000 companies worldwide rely on a customer communications platform to build stronger relationships.Key Skills:Customer-centric mindsetExcellent communication and problem-solving skillsAble to work in a fast-paced environmentBenefits:Opportunity...


  • General Santos, Soccsksargen, Philippines beBeeCommunication Full time $30,000 - $45,000

    Customer Service ChampionWe are seeking a highly motivated and dedicated Customer Service professional to deliver exceptional service to our customers through various communication channels.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a strong sense of self-awareness. They will...


  • General Santos, Soccsksargen, Philippines beBeeTeam Full time ₱5,000,000 - ₱7,500,000

    Customer Service Team Lead Position OverviewAs a Customer Service Team Lead, you will be responsible for guiding teams towards success by motivating, mentoring, and elevating our customer support teams to deliver exceptional service for e-commerce brands.This role is ideal for results-driven leaders who know how to balance people management with operational...


  • General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱2,000,000

    Job OverviewThis role focuses on delivering exceptional customer experiences through timely and professional service.As a Senior Customer Advocate, you will play a crucial part in connecting customers with the right solutions to their inquiries and complaints.Collaborating with internal and external teams is essential in handling customer needs...