Customer Support Manager

3 weeks ago


Makati City, National Capital Region, Philippines Cobden & Carter International Full time

{"h1": "Customer Support Manager Job Description", "p": "At Cobden & Carter International, we are seeking a highly skilled Customer Support Manager to join our team. The successful candidate will be responsible for managing the delivery of customer support services, ensuring timely and effective resolution of customer issues, and maintaining strong relationships with clients. ", "ul": [{"li": "Manage customer support teams and ensure timely resolution of customer issues"}, {"li": "Develop and implement customer support strategies to improve customer satisfaction and loyalty"}, {"li": "Collaborate with cross-functional teams to ensure seamless delivery of customer support services"}, {"li": "Analyze customer feedback and data to identify trends and areas for improvement"}, {"li": "Develop and maintain relationships with key clients and stakeholders"}], "h2": "Requirements", "ul": [{"li": "Bachelor\u2019s degree in Computer Science or related field"}, {"li": "Minimum 5 years of experience in customer support management"}, {"li": "Exceptional analytical and problem-solving skills"}, {"li": "Excellent English communication skills"}, {"li": "Experience with deposit, loans, and tellering a plus"}, {"li": "Ability to multitask and work in a fast-paced environment"}], "h3": "Work Setup", "p": "Shift: Dayshift
Setup: Hybrid
Location: Makati"}



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