Customer Support Representatives

3 weeks ago


Makati City, National Capital Region, Philippines Neksjob Full time
Position Overview

As a vital member of our team, your primary responsibilities will include:

  • Handling Incoming Communications: Engaging with customers through various channels to address their needs.
  • Resolving Customer Queries: Providing effective solutions to inquiries and requests in a timely manner.
  • Utilizing Client Tools: Leveraging advanced software and applications for efficient customer management.
  • Delivering Exceptional Service: Ensuring every interaction is friendly, knowledgeable, and confident.
Qualifications

We are looking for candidates who possess:

  • At least 6 months of experience in a voice call center environment.
  • A minimum educational qualification of High School Graduate (old curriculum) or Senior High School Graduate (new curriculum); College graduates are preferred.
  • Outstanding communication skills.
  • The ability to work on-site.
Why Choose Neksjob?

We offer a range of benefits, including:

  • Competitive Salary: Attractive compensation packages.
  • Comprehensive Training: Paid training from the first day.
  • Supportive Leadership: A management team that values your input and collaboration.
  • Positive Work Environment: A fun and engaging atmosphere focused on building trust.
  • Free Training Programs: Opportunities for skill enhancement in the call center industry.


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