Technical Support Specialist
2 days ago
We are seeking a skilled professional to provide top-notch remote support to our clients. As a key member of our team, you will be responsible for reviewing and updating support tickets, troubleshooting issues, and ensuring prompt resolutions while documenting processes.
This role requires experience in technical support, excellent communication skills, and proficiency with CRM/ticketing systems. Ideal candidates should be able to work independently, have a reliable internet connection, and be available for consistent scheduling, including weekends.
Key Responsibilities:- Manage and update support tickets for efficient tracking.
- Troubleshoot technical issues and document resolution steps.
- Communicate effectively to address customer needs.
- Contribute to creating and improving knowledge base materials.
- Stay up-to-date with company tools and services.
- Minimum 150 Mbps internet speed and remote setup.
- Experience in technical support, preferably remote.
- Strong written/verbal communication and troubleshooting skills.
- Familiarity with Google Suite, Microsoft Suite, and CRM systems.
- Attention to detail, problem-solving abilities, and a team-player mindset.
- Work from Home
- Paid Time Off
- Opportunities for growth and promotion
-
Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱2,000,000 - ₱2,500,000Technical Support SpecialistOur organization is seeking a skilled Technical Support Specialist to provide expert assistance and resolve issues related to our Manufacturing Execution System (MES).Key Responsibilities:Working under the guidance of a Support Manager, you will work independently and collaboratively with the support team to address technical...
-
Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time $40,000 - $60,000Job Title: Technical Support SpecialistMCI is a leading Business Process Outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, it has established itself as a trusted partner in the industry.As a Technical Support Representative, you will...
-
Technical Support Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeCustomer Full time $30,000 - $50,000Job TitleWe are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionThe Technical Support Specialist will provide expert technical assistance and support to customers, partners, and colleagues via phone, email, and chat. This role requires a strong analytical mind, excellent problem-solving skills, and the ability to work in...
-
Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeetechnical Full time $60,000 - $80,000We are seeking a highly skilled Technical Support Specialist to join our team.Job Description:Providing End-User Support:Offer white-glove service desk support via multiple channels including phone, email, and chat.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end-users to ensure timely...
-
Senior Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱6,780,000 - ₱9,980,000Job Title:Senior Technical Support SpecialistDescription:We are seeking a skilled Senior Technical Support Specialist to join our team. This senior-level position is responsible for providing advanced technical support and troubleshooting for end-user devices, software applications, and company infrastructure.Key Responsibilities:Troubleshoot complex issues...
-
Technical Support Professional
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱50,000 - ₱100,000Technical Support Specialist PositionWe are seeking a dedicated and customer-focused technical support specialist to provide expert assistance and troubleshooting solutions for diverse clients across various industries.The selected candidate will be responsible for responding to inbound technical support requests via phone, chat, or email, diagnosing and...
-
Technical Support Expert
2 days ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Technical Support SpecialistAt our company, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers and internal teams.The ideal candidate will have excellent communication and problem-solving skills, as well as the...
-
Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱300,000 - ₱750,000Job Title: Technical Support SpecialistThis role involves providing technical assistance and troubleshooting support to clients across various industries.
-
Remote Technical Support Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱140,000Job OverviewWe are seeking a skilled Remote Technical Support Specialist to provide technical assistance and troubleshooting support for various clients across industries.This role involves responding to technical inquiries, resolving hardware, software, and connectivity issues, and guiding users through solutions with patience and professionalism.A strong...
-
IT Technical Support Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱25,000 - ₱35,000Remote IT Support Specialist OpportunityThis role is an excellent fit for a proactive and patient professional who can troubleshoot technical issues in a fast-paced environment.You will work remotely to provide real-time support to restaurant teams, using remote tools such as TeamViewer to diagnose and resolve issues. This includes POS errors, printer...
