
Healthcare Navigator
12 hours ago
We connect talented individuals with innovative companies to drive success.
Pearl Talent works with top candidates from around the world, partnering them with best-in-class startups in the US and EU.
Our clients are forward-thinking organizations backed by prominent investors. They seek skilled professionals who share their vision for growth and progress.
The Role:Care Coordination (80%)- As a Care Coordinator, you will serve as the primary point of contact for patients, ensuring a professional and welcoming experience.
- You will collect, verify, and update patient information accurately while maintaining confidentiality.
- Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
- Manage patient records in electronic medical record systems, adhering to HIPAA regulations.
- Respond to patient inquiries via phone, email, or chat with empathy and clarity.
- Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
- Coordinate with healthcare providers, insurance teams, and staff to facilitate seamless patient flow.
- In this role, you will establish provider partnerships through outreach and present our company's value proposition.
- High-volume outbound calling is required.
- Maintain accurate outreach records in CRM software.
- Track and report key performance indicators, such as calls, emails, meetings, and conversion rates.
- Share insights on prospect feedback and market trends to enhance strategies.
- Proven experience in care coordination, especially within physical healthcare settings.
- At least one year of outbound sales experience, preferably in the healthcare industry.
- Strong cold-calling and email outreach skills.
- Proficiency in CRM tools, including HubSpot and LinkedIn Sales Navigator.
- Excellent verbal and written communication skills.
- Able to thrive in fast-paced, metrics-driven environments.
- Application
- Screening
- Top-grading Interview
- Skills Assessment
- Client Interview
- Job Offer
- Onboarding
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