Remote Technical Support Associate

1 day ago


Davao City, Davao, Philippines SupportYourApp Inc. Full time
What We Offer

We're committed to providing a positive and supportive work environment that fosters growth and development.

As a Customer Support Consultant, you'll enjoy flexible scheduling, remote work opportunities, and a comprehensive benefits package.

Job Responsibilities

This role involves:

  • Providing exceptional customer support via chats and emails
  • Building strong relationships with customers through proactive communication and issue resolution
  • Meeting and exceeding team KPIs while maintaining a positive and professional attitude
Requirements

To be successful in this role, you must have:

  • Native Japanese and English communication skills
  • At least 6 months of experience in a customer support role
  • Analytical and research skills to effectively troubleshoot and resolve customer issues
  • A positive and responsible attitude with a focus on providing excellent customer service


  • Davao City, Davao, Philippines A1 Business Solutions Full time

    Job DescriptionDescriptionTechnical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems.Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment.User Assistance: Provide on-site or remote support for employees experiencing...

  • Sales Technical Support

    45 minutes ago


    Davao City, Davao, Philippines JOEL TECH TECHNICAL SERVICES Full time

    ShareJob DescriptionDescriptionEquipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions.Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems...


  • Davao City, Davao, Philippines San Miguel Corporation Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at San Miguel Corporation.Key ResponsibilitiesProvide remote and onsite support for end-user related PC hardware and software issues, including deployment, installation, troubleshooting, and repair.Support other computing-related concerns such as printers, scanners, modems,...

  • IT Technical Support

    48 minutes ago


    Davao City, Davao, Philippines HOTWARE SOLUTIONS PHILIPPINE INC. Full time

    ShareJob DescriptionDescriptionTroubleshooting and Technical Support: Diagnose and resolve technical issues related to hardware, software, or network problems. This includes assisting users with computer malfunctions, software installations, or internet connectivity issues.User Assistance: Provide support to employees or customers by responding to queries...


  • Davao City, Davao, Philippines CoolBlue VA Full time

    CoolBlue VA OverviewCoolBlue VA is a dynamic company that provides innovative virtual assistance solutions to the medical industry. Our team is passionate about delivering exceptional support to patients and healthcare professionals.We are seeking a talented Remote Healthcare Support Professional to join our team. As a Remote Healthcare Support Professional,...

  • IT Technical Support

    45 minutes ago


    Davao City, Davao, Philippines COREDEV SOLUTIONS Full time

    ShareJob DescriptionDescriptionThe IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management.Essential Duties and...


  • Davao City, Davao, Philippines A1 Business Solutions Full time

    Job DescriptionIn this role, you will have the opportunity to work with a variety of technical systems and tools, including operating systems, software applications, and network infrastructure. You will be responsible for resolving technical issues and providing technical assistance to employees.ResponsibilitiesRespond to technical inquiries and resolve...


  • Davao City, Davao, Philippines LBC Express Full time

    OverviewWe are LBC Express, Inc., a leading logistics company seeking an exceptional IT Technical Support Associate to join our dynamic team.Responsibilities:Collaborate with the servicedesk to manage escalated events.Resolve technical issues within defined service level agreements.Conduct site visits to deploy and configure equipment as needed.Communicate...


  • Davao City, Davao, Philippines A1 Business Solutions Full time

    Job OverviewA1 Business Solutions is seeking a highly skilled IT Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to employees experiencing computer-related issues.Key ResponsibilitiesTechnical Support: Respond to technical inquiries and resolve issues related to hardware,...


  • Davao City, Davao, Philippines LBC Express Full time

    About the RoleThe IT Technical Support Associate role involves delivering high-quality technical assistance to LBC Express, Inc. staff across various locations.Main Responsibilities:Escalating and resolving complex technical issues.Maintaining accurate records of incidents, including resolutions and customer interactions.Providing proactive maintenance and...


  • Davao City, Davao, Philippines SupportYourApp Inc. Full time

    About UsSupportYourApp Inc. is a premier provider of technical, customer support, and CX services for tech companies globally.We operate with over 30 countries and speak over 60 languages, making us an industry leader in premium outsourced customer support.Job DescriptionWe are seeking a highly skilled Customer Support Consultant to join our team.As a key...


  • Davao City, Davao, Philippines Carlos Hilado Memorial State University Full time

    Carlos Hilado Memorial State University is seeking a highly skilled and dedicated Medical Support Associate to join our team. As a Medical Support Associate, you will play a vital role in supporting the delivery of high-quality patient care.The ideal candidate will possess a Bachelor's/College Degree in Nursing and have at least 1 year of hospital bedside...


  • Davao City, Davao, Philippines COLUMBIA COMPUTER CENTER DAVAO INC. Full time

    ShareJob DescriptionDescriptionTechnical Support: Provide assistance to employees or customers by troubleshooting and resolving hardware and software issues via phone, email, or in-person.System Setup & Configuration: Install, configure, and maintain computers, software, networks, and other technology systems.Network Support: Help manage network...

  • Technical Support

    46 minutes ago


    Davao City, Davao, Philippines Ink 501 Computer Services Full time

    ShareJob DescriptionDescriptionPerform regular system checks to ensure optimal performance and resolve issues promptly.Identify and troubleshoot hardware, software, and network-related problems.Provide support for technical issues escalated from junior staff or customers.RequirementsBachelor's degree in Computer Science, Information Technology, Engineering,...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions is currently looking for highly skilled and motivated individuals to fill the role of Customer Support Associate.The ideal candidate will possess excellent English communication skills, a senior high school graduate with flexibility to work any schedule, and must be fully vaccinated.Compensation Package:Our competitive...


  • Davao City, Davao, Philippines MidasGen Full time

    MidasGen is seeking a highly skilled Technical Support Professional to join our team. The successful candidate will provide technical support and troubleshooting services for computer hardware and software issues, install and configure computer systems, and assist in the development and implementation of technical procedures and policies.Key...

  • IT Technical Support

    44 minutes ago


    Davao City, Davao, Philippines DataShield OEM Solution Inc. Full time

    ShareJob DescriptionDescriptionAn IT Technical Support specialist is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure smooth IT operations within an organization.RequirementsKnowledge of operating systems, networking, and cybersecurity, as well as excellent communication abilities, are essential....


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a Support Operations Associate to join our team in Davao City. In this role, you will be responsible for providing exceptional customer service and support to our clients.No prior work experience is necessary, but applicants with or without experience are welcome to apply. We offer a competitive compensation package that includes exciting...


  • Davao City, Davao, Philippines CHIEF LOGISTICS Full time

    We are looking for a highly motivated and detail-oriented IT Associate to join our team at CHIEF LOGISTICS. As an IT Associate, you will be responsible for troubleshooting system and network problems, diagnosing and solving hardware or software issues, and managing and storing data using computers, software, databases, networks, and servers.Job...


  • Davao City, Davao, Philippines BSO Full time

    Bso is seeking a skilled Operational Support Associate to join its team. This role provides key operational support for the company's project management team and plays a crucial part in the delivery of telecoms projects. Key tasks include coordinating communication between internal teams, updating supplier contracts, and facilitating collaboration between...