Current jobs related to IT Technical Support - Davao City, Davao - HOTWARE SOLUTIONS PHILIPPINE INC.
-
IT Technical Support
4 weeks ago
Davao City, Davao, Philippines GLOBAL MOBILTY Full timeShareJob DescriptionDescriptionIT Technical Support Job DescriptionAn IT Technical Support Specialist is responsible for providing assistance to users who encounter technical issues with hardware, software, networks, and other IT systems. Their role ensures that end-users experience minimal downtime and that systems operate smoothly.Job...
-
Technical Support Assistant
1 day ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support RoleTalent Outsourcing Channel (TORCH) Solutions is seeking a Technical Support Specialist to provide assistance and support for incoming queries and issues related to software and hardware.Job DescriptionResponsibilities: Provide technical assistance and support, diagnose and troubleshoot technical problems via phone and chat, document...
-
Technical Support Expert
1 day ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support SpecialistI. Role OverviewThe Technical Support Specialist will provide remote and onsite technical support for a wide range of IT systems and address various technical concerns of clients. The ideal candidate will have excellent problem-solving skills and a strong commitment to delivering exceptional customer service.Ii. Key...
-
Technical Support Liaison
2 days ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support RepresentativeWe are seeking a skilled and detail-oriented Onsite Technical Support Professional to provide technical assistance within a financial technology environment.
-
IT Technical Support
5 days ago
Davao City, Davao, Philippines beBee Careers Full timeJob DescriptionWe are seeking a highly skilled and motivated individual to fill the role of IT Technical Support Specialist.Key Responsibilities:
-
Technical Support Specialist
8 hours ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support SpecialistProvide technical support for software, hardware, and networking issues in a financial technology environment. Key responsibilities include actively listening to users, identifying root causes, and offering clear solutions. Effective communication is essential across different channels, using internal resources and documentation...
-
Technical Support Specialist
5 days ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support RoleThis is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for troubleshooting and resolving technical issues related to computer hardware and software, as well as providing excellent customer service to our clients.
-
Technical Support Specialist
2 weeks ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support Position AvailableWe are looking for a skilled and knowledgeable Technical Support Representative to join our team. The successful candidate will be responsible for providing technical support to our clients and ensuring they receive the best possible service.Key Responsibilities:Providing technical assistance to clients via various...
-
IT Technical Support Specialist
5 days ago
Davao City, Davao, Philippines beBee Careers Full timeJob SummaryWe are seeking a skilled IT Technical Support Specialist to join our team.The ideal candidate will have a strong background in troubleshooting and technical support, with excellent analytical skills and the ability to communicate complex technical information effectively.
-
Technical Support Professional
1 day ago
Davao City, Davao, Philippines beBee Careers Full timeTechnical Support Representative RoleWe are looking for skilled Technical Support Representatives to join our team.
IT Technical Support
1 month ago
Share
Job DescriptionDescription- Troubleshooting and Technical Support: Diagnose and resolve technical issues related to hardware, software, or network problems. This includes assisting users with computer malfunctions, software installations, or internet connectivity issues.
- User Assistance: Provide support to employees or customers by responding to queries and guiding them through technical problems via phone, email, or remote desktop tools.
- System Setup and Configuration: Install, configure, and upgrade software and hardware on systems, including computers, printers, and other peripherals.
- Software Installation and Updates: Install, update, and maintain software applications and operating systems. Ensure users are running the correct software versions and that systems are up-to-date.
- Network Support: Assist with network-related issues such as Wi-Fi setup, VPN connections, and LAN configurations. Ensure network security protocols are followed.
- Education: A degree in Information Technology, Computer Science, or a related field, or equivalent technical certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) is often preferred.
- Experience: Prior experience in IT support or a related role (typically 1-3 years), with familiarity in troubleshooting both hardware and software problems.
Technical Skills:
- Knowledge of operating systems (Windows, macOS, Linux).
- Familiarity with network configurations and protocols.
- Experience with software installation and updates.
- Understanding of IT security practices.
- Problem-Solving Abilities: Strong analytical skills to diagnose and resolve technical issues efficiently.
- Communication Skills: Excellent written and verbal communication skills to interact effectively with users and provide clear instructions or explanations.
- Customer Service Skills: Ability to maintain a helpful and professional demeanor while addressing user issues, providing excellent service.
