IT Technical Support

1 day ago


Davao City, Davao, Philippines A1 Business Solutions Full time
Job DescriptionDescription
  • Technical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems.
  • Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment.
  • User Assistance: Provide on-site or remote support for employees experiencing technical difficulties.
  • Software Installation & Configuration: Install and configure software applications, updates, and patches on user systems.
  • Network Support: Assist with network issues, including connectivity problems, Wi-Fi troubleshooting, and VPN setup.
  • Maintenance & Repairs: Perform routine maintenance on IT systems, including updates and repairs for hardware and software.
  • Documentation: Maintain records of support requests and solutions, including troubleshooting steps, problems resolved, and feedback from users.
  • Training: Provide training to users on system usage, best practices, and new technologies.
  • Collaboration: Work closely with other IT staff to ensure systems are functioning optimally and that internal security protocols are followed.
  • Escalation: Escalate complex issues to higher-level technical teams when necessary.
Requirements
  • Education: Associate's degree in Information Technology, Computer Science, or a related field (Bachelor's degree preferred).
  • Experience: Proven experience in IT support, help desk, or related technical field.
Skills:
  • Strong knowledge of computer systems, hardware, and software.
  • Experience with troubleshooting operating systems (Windows, macOS, Linux).
  • Knowledge of network configurations and basic networking protocols (TCP/IP, DNS, DHCP).
  • Familiarity with remote support tools and ticketing systems.
  • Excellent communication and customer service skills.
  • Ability to prioritize tasks and handle multiple issues simultaneously.
#J-18808-Ljbffr
  • Sales Technical Support

    45 minutes ago


    Davao City, Davao, Philippines JOEL TECH TECHNICAL SERVICES Full time

    ShareJob DescriptionDescriptionEquipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions.Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems...

  • IT Technical Support

    45 minutes ago


    Davao City, Davao, Philippines COREDEV SOLUTIONS Full time

    ShareJob DescriptionDescriptionThe IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management.Essential Duties and...

  • IT Technical Support

    48 minutes ago


    Davao City, Davao, Philippines HOTWARE SOLUTIONS PHILIPPINE INC. Full time

    ShareJob DescriptionDescriptionTroubleshooting and Technical Support: Diagnose and resolve technical issues related to hardware, software, or network problems. This includes assisting users with computer malfunctions, software installations, or internet connectivity issues.User Assistance: Provide support to employees or customers by responding to queries...


  • Davao City, Davao, Philippines COLUMBIA COMPUTER CENTER DAVAO INC. Full time

    ShareJob DescriptionDescriptionTechnical Support: Provide assistance to employees or customers by troubleshooting and resolving hardware and software issues via phone, email, or in-person.System Setup & Configuration: Install, configure, and maintain computers, software, networks, and other technology systems.Network Support: Help manage network...

  • Technical Support

    46 minutes ago


    Davao City, Davao, Philippines Ink 501 Computer Services Full time

    ShareJob DescriptionDescriptionPerform regular system checks to ensure optimal performance and resolve issues promptly.Identify and troubleshoot hardware, software, and network-related problems.Provide support for technical issues escalated from junior staff or customers.RequirementsBachelor's degree in Computer Science, Information Technology, Engineering,...


  • Davao City, Davao, Philippines MidasGen Full time

    MidasGen is seeking a highly skilled Technical Support Professional to join our team. The successful candidate will provide technical support and troubleshooting services for computer hardware and software issues, install and configure computer systems, and assist in the development and implementation of technical procedures and policies.Key...

  • IT Technical Support

    44 minutes ago


    Davao City, Davao, Philippines DataShield OEM Solution Inc. Full time

    ShareJob DescriptionDescriptionAn IT Technical Support specialist is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure smooth IT operations within an organization.RequirementsKnowledge of operating systems, networking, and cybersecurity, as well as excellent communication abilities, are essential....

  • Sales Technical Support

    47 minutes ago


    Davao City, Davao, Philippines Wheeltek Motor Sales Full time

    ShareJob DescriptionEmployee Recognition and RewardsCommissionDescriptionWe are looking for a dedicated Sales Technical Support Specialist to join our team. In this role, you will assist our sales team by providing technical expertise to customers, ensuring smooth product installation and setup, and troubleshooting any issues. You will collaborate with both...


  • Davao City, Davao, Philippines San Miguel Corporation Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at San Miguel Corporation.Key ResponsibilitiesProvide remote and onsite support for end-user related PC hardware and software issues, including deployment, installation, troubleshooting, and repair.Support other computing-related concerns such as printers, scanners, modems,...


  • Davao City, Davao, Philippines BSO Full time

    Job DescriptionBecome part of BSO's team as a Sales Support Engineer in Asia!We offer a challenging role that combines technical expertise with sales skills.Your primary focus will be on supporting our Asia presales teams, generating technical designs, and coordinating post-sales activities.You will work closely with our suppliers to optimize costs and...


  • Davao City, Davao, Philippines BSO Full time

    Join BSO's team as a Sales Support Engineer in Asia and take your career to the next level!We offer a challenging role that combines technical expertise with sales skills.Your primary focus will be on supporting our Asia presales teams, generating technical designs, and coordinating post-sales activities.You will work closely with our suppliers to optimize...


  • Davao City, Davao, Philippines VERIANT SOLUTIONS Full time

    At Veriant Solutions, we are seeking a skilled Field Service Engineer to provide top-notch onsite support services to restaurants across the region. As a key member of our team, you will be responsible for delivering exceptional technical support and expertise in point-of-sale systems, printers, CAT-5 cable, and IT infrastructure.This is a mobile service...


  • Davao City, Davao, Philippines ITDEPOT Inc. Full time

    **About Us**At ITDEPOT Inc., we are a pioneering company in the Philippine market, dedicated to delivering top-notch Network Security & Infrastructure solutions since 2014.We strive to provide long-term value in data security for Filipino businesses. Our mission is to equip partners with the right tools and systems for a secure business ecosystem.**Your...


  • Davao City, Davao, Philippines TORCH SOLUTIONS Full time

    Job DescriptionUrgent hiring for Technical Support Representatives Work Onsite Accounts in Davao SiteQualifications:At least high school graduate.At least one year of CSR/TSR experience.Flexible with the work schedule.Strong communication skills.Great computer navigation and typing skills.Can work under pressure.Responsibilities: Provide prompt, accurate,...


  • Davao City, Davao, Philippines SupportYourApp Inc. Full time

    About UsSupportYourApp Inc. is a premier provider of technical, customer support, and CX services for tech companies globally.We operate with over 30 countries and speak over 60 languages, making us an industry leader in premium outsourced customer support.Job DescriptionWe are seeking a highly skilled Customer Support Consultant to join our team.As a key...


  • Davao City, Davao, Philippines LBC Express Full time

    About the RoleThe IT Technical Support Associate role involves delivering high-quality technical assistance to LBC Express, Inc. staff across various locations.Main Responsibilities:Escalating and resolving complex technical issues.Maintaining accurate records of incidents, including resolutions and customer interactions.Providing proactive maintenance and...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    Job Description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:• At least HS Graduate...


  • Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at Office Partners 360. The ideal candidate will have a background in customer-facing technical support, excellent communication skills, and the ability to troubleshoot complex technical issues.Key Responsibilities:* Answer and process customer...


  • Davao City, Davao, Philippines Norde International Distributors Full time

    About Norde International DistributorsNorde International Distributors is looking for a highly skilled Application Engineer to join our team in Davao. As a key member of our team, you will be responsible for providing technical support and training to ensure the successful implementation, operation, and maintenance of digital equipment and solutions.Main...

  • Administrative Assistant

    50 minutes ago


    Davao City, Davao, Philippines SUMMIT 8 CONSTRUCTION AND TRADING Full time

    Job SummaryWe are seeking a highly skilled and organized Administrative Assistant - Technical Support to join our team at Summit 8 Construction and Trading. The successful candidate will be responsible for providing administrative support to our technical teams, including preparing purchase requests, coordinating with subcontractors, and managing...