Technical Support Specialist

3 days ago


Davao City, Davao, Philippines San Miguel Corporation Full time
Job Overview

We are seeking a skilled Technical Support Specialist to join our team at San Miguel Corporation.

Key Responsibilities
  • Provide remote and onsite support for end-user related PC hardware and software issues, including deployment, installation, troubleshooting, and repair.
  • Support other computing-related concerns such as printers, scanners, modems, USB devices, projectors, and network connectivity.
  • Perform network-related tasks such as connectivity testing, network problem isolation, LAN cable wiring and termination, and troubleshoot workstation issues.
  • Aid administrators during remote troubleshooting activities by providing visible and audible onsite server availability.
Requirements
  • Bachelor's degree in Computer Science or equivalent with (2 years) Diploma Courses in Computer Technician and Systems Management or similar fields.
  • At least one-year experience in supporting end-user technical concerns, preferably in call center agent, PC support, computer technician, or similar roles.
  • Possess relevant certifications such as Certified Windows Professional or CompTIA A+.

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