LBC Express IT Technical Support

1 day ago


Davao City, Davao, Philippines LBC Express Full time

About the Role

The IT Technical Support Associate role involves delivering high-quality technical assistance to LBC Express, Inc. staff across various locations.

Main Responsibilities:

  • Escalating and resolving complex technical issues.
  • Maintaining accurate records of incidents, including resolutions and customer interactions.
  • Providing proactive maintenance and ensuring prompt response times.
  • Staying up-to-date with industry developments and emerging technologies.

Desirable Skills:

  • Prior experience in ITIL-based process adherence.
  • Knowledge of cloud computing and cybersecurity best practices.
  • Effective communication and interpersonal skills.


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