Dispute Resolution Specialist

2 days ago


San Juan, National Capital Region, Philippines beBeeDispute Full time $30,000 - $40,000

Dispute Resolution Specialist Job

We are seeking a highly organized and detail-focused professional to join our team as a dispute resolution specialist. This role involves managing disputes and chargebacks from start to finish, ensuring that all cases are handled correctly and on time following clear procedures.

Main Responsibilities:

  • Manage disputes and chargebacks end-to-end.
  • Follow structured processes and meet deadlines.
  • Collect and submit evidence (tracking information, order details, screenshots, etc.)
  • Verify customer data in Shopify and Gorgias platforms.
  • Maintain internal records and report on dispute outcomes.
  • Identify trends and suggest improvements.

Key Qualifications:

  • Hands-on experience with dispute management.
  • Understanding of dropshipping models.
  • Experience with Shopify and Gorgias platforms.
  • Strong understanding of e-commerce operations.
  • Highly organized, detail-focused, and process-driven mindset.
  • Effective communication and accountability.
  • Availability for part-time work with potential for full-time opportunities.


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