Operations Professional

2 days ago

San Juan, National Capital Region, Philippines beBeeHumanResources Full time $40,000 - $60,000
Job Opportunity

We are seeking a skilled professional to join our team as an HR Generalist.

About the Role:

  • This is a full-time position that will involve addressing employee queries and concerns related to HR policies, payroll, benefits, and compliance.
  • You will be responsible for resolving employee grievances in a fair and timely manner.
  • A key aspect of this role will be maintaining a log of daily HR cases and tracking resolution times to improve processes.

Key Responsibilities:

  • Conduct pre-boarding activities such as document collection and verification to ensure a smooth onboarding experience for new hires.
  • Organize and facilitate orientation sessions for new employees.
  • Assign mentors or buddy programs to support new hires during their probation period.
  • Ensure all IT, security, and administrative setups are completed before the first day of employment.

Employee Relations & Engagement:

  • Develop and implement employee engagement initiatives to boost morale and productivity.
  • Regular check-ins and feedback sessions with employees will help to identify areas for improvement.
  • You will act as a mediator in employee disputes and foster a positive work environment.
  • Conduct exit interviews and analyze feedback to improve employee retention.

Training & Development for New Joiners:

  • Assess training needs for new employees based on job roles and responsibilities.
  • Develop training materials, including manuals, presentations, and e-learning content to support employee development.
  • Schedule and conduct training sessions in collaboration with other team members.
  • Evaluate training effectiveness through feedback and performance assessments.

Payroll & Benefits Management:

  • Process payroll accurately and ensure timely disbursement of salaries.
  • Manage employee benefits such as health insurance, leave policies, and retirement plans.
  • Address payroll discrepancies and resolve employee concerns.
  • Stay updated on tax regulations and deductions to ensure compliance.

Compliance & HR Policies (EMEA Region):

  • Ensure adherence to local labor laws and employment regulations in the EMEA region.
  • Regularly update HR policies to align with regulatory changes.
  • Conduct compliance training and awareness programs for employees.
  • Handle legal matters related to employment contracts, terminations, and workplace disputes.

Required Skills & Qualifications:

  • At least 2 years of experience in operations.
  • Proficiency in HR Management Systems (HRMS) and HR analytics tools.
  • Knowledge of payroll and benefits administration platforms.
  • Understanding of employment laws and compliance requirements.
  • Data analysis and reporting skills using Excel or similar tools.
  • Process documentation and SOP creation expertise.
  • Proficiency in audit and compliance tracking.
  • Project management capabilities for process improvement initiatives.
  • Strong interpersonal and communication skills.
  • Conflict resolution and negotiation abilities.
  • Empathy and active listening.
  • Adaptability to changing HR policies and business needs.
  • Ability to handle confidential and sensitive information with discretion.

Professional Requirements:

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