World Class Customer Experience Representatives

1 week ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱27,000 - ₱42,000
About Us

TalentPop App is on a mission to build an amazing team of customer service professionals who are passionate about delivering exceptional service and making a meaningful impact with every interaction.

Perks & Benefits
  • Competitive annual performance-based increases
  • Generous paid time off
  • Comprehensive health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • A permanent work-from-home setup that fosters productivity and well-being
  • Opportunities for career advancement as we continue to grow
Responsibilities
  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media with professionalism and courtesy.
  • Assist Customers: Provide timely and effective support to customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Deliver thoughtful, high-quality responses that reflect our service standards and expectations.
Requirements
  • Proficiency in English (both written and verbal) is essential.
  • At least 1 year of online/remote customer service experience is required.
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Excellent problem-solving and communication skills are necessary.
  • Adaptable and solutions-oriented mindset is required.
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent is needed.
  • A minimum of 15 Mbps for both upload and download internet speed is required.

When applying, please use the application code: CS

Excited to grow your career in customer service? Join a collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference.

Seniority level
  • Entry-level opportunities are available.
Employment type
  • Full-time positions are open.
Job function
  • Customer Service roles are available.

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