Customer Service Professional

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time ₱500,000 - ₱1,000,000

As a Customer Service Professional, you will be responsible for delivering exceptional customer experiences through professional and efficient handling of inbound and outbound calls.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and effective manner.
  • Utilize available resources to research and retrieve information to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Foster strong relationships with customers by providing personalized service and following up on issues.
Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills

We offer a range of benefits to support your success in this role, including flexible scheduling and ongoing training opportunities.

This is a remote work opportunity that allows you to work from the comfort of your own home.

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