
Business Operations Coordinator
2 days ago
This role involves providing exceptional service experience to customers via phone calls, following approved guidelines.
Responsibilities:
- Executing operations audit
- Preparing and presenting quality reports
- Identifying key risk and control indicators
- Maintaining documentation for risk assessment
- Performing investigations as directed by the Manager
- Evaluating internal controls
Secondary Responsibilities:
- Delivering a professional service experience to customers
- Verifying order details
- Completing tasks on time
- Working closely with other departments to support business administration activities
- Collaborating with relevant teams
- Being meticulous and paying attention to details when handling reports and admin matters
- Examining data reports to resolve mistakes
- Maintaining databases and updating information accurately
Key Working Relationships:
- 3PL, Marketing, Corporate, and other relevant teams
Requirements:
- Excellent communication skills
- Strong organizational abilities
- A commitment to maintaining accurate records
- Ability to work independently and collaboratively with a team
Benefits:
- Opportunity to play a critical role in ensuring the smooth operation of our organization
What We Offer:
- Supportive and collaborative working environment
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