Service Delivery Specialist

About the RoleWe are seeking a seasoned professional to lead our customer service team, ensuring exceptional service delivery and fostering a customer-centric culture.This leadership position is ideal for an experienced manager who can oversee the day-to-day operations of the Customer Service team, train and develop team members, and act as an escalation...

Job OverviewThe Managed Services Engineer is a critical role responsible for delivering superior service to business customers.SERVICED DELIVERY ENGINEERKey Responsibilities:Support and manage SDWAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services.Manage...

Job DescriptionThe ideal candidate will oversee our Support team, assessing and assigning cases, routing escalations, and resolving low-level issues.This role requires a leadership background combined with customer service and technical expertise. The successful applicant should be able to motivate their team to achieve specific measurable KPIs and learning...

Customer Service and Logistics Coordinator Job DescriptionWe are seeking a highly organised, proactive and detail-oriented professional to assist with the day-to-day management of furniture deliveries.Send order confirmation and thank-you emails to customers outlining delivery or pick-up expectationsLiaise with customers to provide clear, timely updates on...

Shift - Sat, Sun, Mon 7am - 8pm ET and Tues, 7am - 11am ET About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...

Customer Service ExpertMCI delivers tailored solutions to meet diverse client needs. We seek enthusiastic customer service experts to support inbound and outbound initiatives.You'll handle inquiries, proactively reach out to customers, and promote products while delivering exceptional service.This opportunity allows you to contribute to high-impact projects...

Operations Support AssociateThis role involves managing daily operations and ensuring high-quality service delivery at our organization.Key responsibilities include:Managing lesson operationsHandling and resolving customer inquiries within set timeframesDocumenting all transactions accuratelyResolving any disruptions to lessons to ensure...

Job Summary:We are seeking a skilled Customer Service Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service through inbound calls, resolving customer complaints, and providing accurate product information.Key Responsibilities:Respond to customer inquiries in a timely and...

Customer Service & Data Entry Specialist">Are you a detail-oriented individual with excellent customer service skills? We are seeking a highly organized and efficient Customer Service & Data Entry Specialist to manage Walmart orders, process data accurately, and provide exceptional support.We value experience in e-commerce order processing and strong...

Client Success CoordinatorWe are seeking a seasoned professional to take on the role of Client Success Coordinator. As a key member of our digital project management team, you will play a vital part in ensuring the seamless delivery of client projects.In this dynamic and collaborative environment, you will work closely with our Client Success Managers to...