Service Delivery Manager

Operations Support AssociateThis role involves managing daily operations and ensuring high-quality service delivery at our organization.Key responsibilities include:Managing lesson operationsHandling and resolving customer inquiries within set timeframesDocumenting all transactions accuratelyResolving any disruptions to lessons to ensure...

Job OverviewThe Service Delivery Specialist role involves designing and delivering high-quality, scalable back-end services. This is a key position for teams that focus on deploying robust solutions to handle large volumes of data and collaborate with global stakeholders.Key areas of interest include:API design and governanceDatabase performance and...

Job OverviewThe Managed Services Engineer is a critical role responsible for delivering superior service to business customers.SERVICED DELIVERY ENGINEERKey Responsibilities:Support and manage SDWAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services.Manage...

Job DescriptionThe ideal candidate will oversee our Support team, assessing and assigning cases, routing escalations, and resolving low-level issues.This role requires a leadership background combined with customer service and technical expertise. The successful applicant should be able to motivate their team to achieve specific measurable KPIs and learning...

Shift - Sat, Sun, Mon 7am - 8pm ET and Tues, 7am - 11am ET About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...

Customer Service and Logistics Coordinator Job DescriptionWe are seeking a highly organised, proactive and detail-oriented professional to assist with the day-to-day management of furniture deliveries.Send order confirmation and thank-you emails to customers outlining delivery or pick-up expectationsLiaise with customers to provide clear, timely updates on...

Job Title: Delivery Manager">This role is responsible for overseeing the delivery of multiple client projects across web, mobile, and e-commerce platforms.The successful candidate will have experience in managing cross-functional digital teams, strong communication skills, and a deep understanding of Agile delivery practices.Key...

Customer Service ExpertMCI delivers tailored solutions to meet diverse client needs. We seek enthusiastic customer service experts to support inbound and outbound initiatives.You'll handle inquiries, proactively reach out to customers, and promote products while delivering exceptional service.This opportunity allows you to contribute to high-impact projects...

Are you ready to take your project delivery skills to the next level? We are seeking a highly experienced and skilled Delivery Lead/Business Analyst Lead who can drive our projects to success. The ideal candidate will have a proven track record of delivering high-quality solutions on time, within budget, and with a focus on customer satisfaction.About the...

Job OverviewThe Digital Operations Manager is a leadership role that oversees the delivery of web support, quality assurance, and design services.Key Responsibilities:Managing cross-functional teams to ensure timely completion of projects.Coordinating with stakeholders to define project scope and deliverables.Developing and implementing processes to improve...