Customer Service Delivery Manager

About the RoleWe are seeking a seasoned professional to lead our customer service team, ensuring exceptional service delivery and fostering a customer-centric culture.This leadership position is ideal for an experienced manager who can oversee the day-to-day operations of the Customer Service team, train and develop team members, and act as an escalation...

Job OverviewThe Managed Services Engineer is a critical role responsible for delivering superior service to business customers.SERVICED DELIVERY ENGINEERKey Responsibilities:Support and manage SDWAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services.Manage...

Job DescriptionThe ideal candidate will oversee our Support team, assessing and assigning cases, routing escalations, and resolving low-level issues.This role requires a leadership background combined with customer service and technical expertise. The successful applicant should be able to motivate their team to achieve specific measurable KPIs and learning...

Shift - Sat, Sun, Mon 7am - 8pm ET and Tues, 7am - 11am ET About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...

Job OverviewThe Service Delivery Specialist role involves designing and delivering high-quality, scalable back-end services. This is a key position for teams that focus on deploying robust solutions to handle large volumes of data and collaborate with global stakeholders.Key areas of interest include:API design and governanceDatabase performance and...

Customer Service and Logistics Coordinator Job DescriptionWe are seeking a highly organised, proactive and detail-oriented professional to assist with the day-to-day management of furniture deliveries.Send order confirmation and thank-you emails to customers outlining delivery or pick-up expectationsLiaise with customers to provide clear, timely updates on...

Job SummaryWe are seeking a skilled professional to fill the role of Customer Account Specialist. As a key member of our customer-facing team, you will be responsible for fostering strong relationships with clients and internal departments.The ideal candidate will have a background in customer care and sales, with excellent communication and interpersonal...

Job Summary:We are seeking a skilled Customer Service Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service through inbound calls, resolving customer complaints, and providing accurate product information.Key Responsibilities:Respond to customer inquiries in a timely and...

Customer Service ExpertMCI delivers tailored solutions to meet diverse client needs. We seek enthusiastic customer service experts to support inbound and outbound initiatives.You'll handle inquiries, proactively reach out to customers, and promote products while delivering exceptional service.This opportunity allows you to contribute to high-impact projects...

Job Title: Delivery Manager">This role is responsible for overseeing the delivery of multiple client projects across web, mobile, and e-commerce platforms.The successful candidate will have experience in managing cross-functional digital teams, strong communication skills, and a deep understanding of Agile delivery practices.Key...