Retail Contact Center Agent
4 days ago
We are seeking a dedicated Contact Center Agent to join our team in supporting our Retail Fashion account. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.
Main Responsibilities:
- Manage customer inquiries and resolve issues promptly to achieve first contact resolution.
- Offer proactive solutions to customers' needs and concerns, exceeding their expectations.
- Effectively communicate with colleagues, management, and partners to maintain positive working relationships.
- Maintain accurate records of customer interactions, including call logs, chat transcripts, and email correspondence.
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Contact Center Operations Director
5 days ago
Pasig, National Capital Region, Philippines Transcom Worlwide Full timeWe are seeking a highly experienced Contact Center Operations Director to join our team at Transcom Worldwide. As a key member of our leadership team, you will be responsible for leading the development and execution of strategies to drive business growth and improve operational efficiency.This is an exciting opportunity for a motivated individual with a...
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Operations Manager
6 days ago
Pasig, National Capital Region, Philippines MCI Full timeCompany OverviewMCI is a global leader in Business Process Outsourcing (BPO), specializing in delivering tailored solutions to meet the diverse needs of our clients. With a strong commitment to excellence and innovation, we have established ourselves as a trusted partner in the industry.Our high growth organization has an entrepreneurial culture, offering a...
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Contact Center Leader
15 hours ago
Pasig, National Capital Region, Philippines Transcom Worldwide Philippines, Inc. Full timeAbout the RoleThe successful candidate will possess a strong background in Workforce Management, with expertise in scheduling employees, workload forecasting, staff planning, reporting/analytics, and team leadership in a multi-channel contact center environment.Main Responsibilities:Lead a geographically dispersed team of analysts responsible for planning,...
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Contact Center Leader
6 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the RoleWe are seeking an experienced Contact Center Leader to oversee the day-to-day activities of our customer service team. The successful candidate will have a proven track record of improving customer satisfaction, reducing wait times, and increasing sales conversions.Lead a team of customer service representatives to achieve performance goals and...
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Contact Center Leadership Position
6 days ago
Pasig, National Capital Region, Philippines MCI Military Recruitment Full timeJob DescriptionMCI Military Recruitment is seeking an experienced Tax Customer Service Manager to lead our customer service team. This is a management-level position that requires prior experience in tax accounting, management, supervision, or customer service leadership.The ideal candidate will possess excellent communication skills, strong supervisory...
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Contact Center Director of Operations
5 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the JobThis role is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operations Management is responsible for the development and implementation of all operational strategy that ensures performance, culture, and overarching contact center controls...
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Contact Center Team Lead
6 days ago
Pasig, National Capital Region, Philippines Mass Markets Full timeAbout the RoleWe are seeking an experienced Contact Center Team Lead to join our Mass Markets team. The successful candidate will be responsible for leading a team of 5-10 supervisors, coaching and developing their skills to achieve exceptional customer service outcomes.The ideal candidate will have a proven track record in call center operations management,...
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Healthcare Call Center Agent
1 day ago
Pasig, National Capital Region, Philippines Med-Metrix Full timeIn this role, the Healthcare Call Center Agent will serve as the primary point of contact for patients, answering inquiries, researching and resolving issues, and collecting self-pay balances. The ideal candidate will possess excellent communication and problem-solving skills, as well as experience working in a fast-paced environment.We are looking for...
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Call Center Agents
7 days ago
Pasig, National Capital Region, Philippines Neks Job Philippines Full timeVirtual Process / Call Center Agents - Pasig 20kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...
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Contact Center Specialist
17 hours ago
Pasig, National Capital Region, Philippines GDV Stackph Full timeAt GDV Stackph, we believe that every client deserves exceptional customer service. That's why we're looking for talented Contact Center Specialists to join our team.This role involves working in a virtual process, where you will be interacting with clients via phone, email, or chat. You will be responsible for resolving customer complaints, answering...
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Call Center Agent
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or College undergrad...
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Call Center Agent
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCall Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...
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Call Center Agent
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeSP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...
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Call Center Agent
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCall Center Agent - Experience not Required - Pasig Site - 21kDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...
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Insurance Agent
20 hours ago
Pasig, National Capital Region, Philippines Pru Life Insurance Corporation of U.K - Black Orcas Full timeInsurance AgentPru Life Insurance Corporation of U.K - Black Orcas₱40-80K [Monthly] On-site - Pasig No Exp Required Bachelor Part-timeJob DescriptionWe are seeking a highly motivated and results-driven Life Insurance Agent to join our team. As a Life Insurance Agent, you will be responsible for selling life insurance policies to individuals, families, and...
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Call Center Agent at Pasig Site
7 days ago
Pasig, National Capital Region, Philippines Neksjob Full timeSP:17,000Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College...
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Call Center Agent Role
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCall Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...
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Sales Development Manager
6 days ago
Pasig, National Capital Region, Philippines Global Integrated Contact Facilities Full timeCompany Overview:Global Integrated Contact Facilities (GICF) is a leading provider of contact center solutions. We empower businesses to deliver exceptional customer experiences through our expertise in sales, client partnerships, and business development.
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Call Center Agent Role
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCall Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...
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Call Center Agent Pasig Site
3 weeks ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:College Graduate or...