Customer Support Specialist

3 days ago

Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱50,000 - ₱70,000
Delivering World-Class Customer Service

At TalentPop App, we're on a mission to build an exceptional team of customer service professionals who share our passion for delivering outstanding support and making a meaningful impact with every interaction.

This is an opportunity to join a collaborative and supportive remote team where your skills are valued, and your growth is supported. You'll have the chance to develop your career while working from home, surrounded by like-minded individuals who share our commitment to excellence.

Responsibilities:

  • Handle customer inquiries through email, phone, live chat, and/or social media in a timely and professional manner.
  • Support customers with orders, shipping, product details, and returns, providing accurate and helpful information at all times.
  • Provide thoughtful, high-quality responses that reflect our service standards, ensuring customer satisfaction and loyalty.

Requirements:

  • Proficiency in English (both written and verbal) to effectively communicate with customers.
  • At least 1 year of customer service experience, preferably in a similar industry or role.
  • Excellent problem-solving and communication skills, with the ability to work independently and as part of a team.

Benefits:

  • Annual performance-based increases to recognize and reward your hard work and dedication.
  • Paid time off to relax and recharge, helping you maintain a healthy work-life balance.
  • Health and dental insurance to ensure your well-being and protect you against unexpected expenses.
  • Holiday bonuses to celebrate special occasions and show appreciation for your contributions.
  • A permanent work-from-home setup, allowing you to work comfortably and efficiently from the convenience of your own space.
  • Opportunities for career advancement as we continue to grow and expand our team.

Technical Requirements:

  • A personally owned PC or laptop with an i5 processor or equivalent to ensure smooth performance and efficient operations.
  • A minimum of 15 Mbps for both upload and download internet speed to guarantee seamless connectivity and collaboration.

When applying, use application code: CS.

We're excited to grow our careers with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

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