Customer Service Agent
2 days ago
We are seeking a highly motivated and dedicated customer service professional to support our clients in a BPO contact center.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to handle customer inquiries, resolve issues, and provide accurate information about products and services.
- Key responsibilities include handling inbound calls, emails, or chats from customers, resolving customer complaints, and maintaining detailed records of customer interactions.
- Candidates should also be able to multitask, work in a fast-paced environment, and meet performance goals related to quality, efficiency, and customer satisfaction.
This role offers opportunities for growth and promotion, as well as a competitive compensation package.
The job operates in a professional office environment, requiring the employee to sit/stand for long periods while using a computer and telephone headset.
Benefits: Competitive compensation package, opportunities for growth and promotion.
Requirements: Excellent communication and interpersonal skills, ability to multitask, work in a fast-paced environment.
About the Role: We are looking for a skilled and experienced customer service representative to join our team.
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