
Disaster Response Customer Service Agent
1 day ago
Remote Contingent Customer Service Representative Opportunity
Job DescriptionAre you a highly motivated and dedicated individual with excellent communication skills? We are seeking a Remote Contingent Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients in response to disaster relief efforts.
As a Remote Contingent Customer Service Representative, you will work as needed in response to disaster relief needs. You will apply the latest customer service techniques and learn our account management systems while helping improve the customers' experience during a difficult time.
Responsibilities- Provide exceptional customer service to clients via phone, email, or chat
- Apply the latest customer service techniques and learn our account management systems
- Improve the customers' experience by resolving issues efficiently and effectively
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to type swiftly and accurately (20+ words per minute)
We offer a competitive compensation package, including:
- Hourly pay rate
- Opportunities for career growth and advancement
- Flexible scheduling to meet your needs
- Comprehensive training program to ensure your success
Our company is committed to delivering exceptional customer experiences and providing opportunities for growth and development. If you are a motivated and dedicated individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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