Support Advocate

3 days ago

Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱600,000 - ₱1,000,000
Customer Support Professional

Vivid Money’s mobile banking app combines daily money needs in one place, offering a seamless user experience.

As a Customer Care Specialist, you will be the voice of our customers, helping them navigate the app and providing exceptional service.

  • Answer customer inquiries via chat and email
  • Collaborate with cross-functional teams to improve our product
  • Represent Vivid Money and build trustful relationships with customers

We are looking for individuals with demonstrated expertise in customer support, exceptional problem-solving skills, and excellent communication skills.

Join a dynamic team that values innovation, collaboration, and continuous growth.

Key Requirements:
  • Experience in customer support or service
  • Problem-solving and decision-making skills
  • Interpersonal and communication skills
  • Knowledge of financial products and services

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