
Client Partnership Specialist
7 days ago
Drive client relationships and partnerships to secure business growth. As a key account manager, you will be the trusted partner for clients, ensuring smooth onboarding, fostering strong relationships, driving renewals, and turning satisfied customers into advocates.
This role puts you at the heart of building lasting client relationships that drive trust, value, and security. You'll gain international exposure, strengthen client relationships, and contribute to the growing cybersecurity space while working from home.
Job Overview- Employment type: Full-time
- Work setup: Permanent WFH
- Manage multiple accounts and priorities
- Develop and execute account plans to achieve business objectives
- Build and maintain strong relationships with clients and internal stakeholders
- Identify and develop customer case studies after successful engagements
- Collaborate with sales on expansion opportunities or complex negotiations
- 5+ years in customer success, account management, or client-facing role in a B2B environment
- Strong communication and relationship-building skills
- Proven ability to manage multiple accounts and priorities
- Experience driving renewals and customer advocacy programs
- Day 1 HMO coverage with free dependent
- Competitive salary package
- Permanent WFH arrangement
- Unlimited upskilling through Emapta Academy courses
- Free 24/7 access to office gyms with a free physical fitness trainer
- Exclusive lifestyle perks
- Unlimited opportunities for employee referral incentives across the organization
- International exposure and experience working with global clients
- Opportunities for personal and professional development in an inclusive environment
- Stable foundation and like-minded professionals passionate about making an impact
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