Call Center Manager

1 day ago


Paranaque City, Calabarzon, Philippines Dynamic Outsource Solutions Inc. Full time

**About the Role:**

We are seeking a highly skilled Agent Supervisor to oversee the daily operations of our call center at Dynamic Outsource Solutions Inc.

This is an excellent opportunity for someone who is passionate about leadership and wants to make a real difference in the workplace.

Main Responsibilities:

  1. Manage and coordinate the activities of call center staff
  2. Analyze performance metrics to identify areas for improvement
  3. Develop and implement strategies to increase productivity and efficiency

Essential Qualifications:

  • Bachelor's degree in business administration or a related field
  • Minimum 2 years of experience in call center management
  • Strong leadership and communication skills
  • Ability to work well under pressure

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