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Job Opening for Call Center Professionals

2 weeks ago

Makati City, National Capital Region, Philippines Call Center Careers Inc. Full time

**Job Title:**

Customer Service Representative - Call Center

**About Us:**

Call Center Careers Inc. is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.

Our team of professionals is passionate about building strong relationships and exceeding customer expectations.

**Job Description:**

As a Customer Service Representative, you will play a critical role in supporting customers through various channels, including phone, email, and chat.

You will be responsible for resolving customer complaints and issues, providing product information and recommendations, and meeting performance metrics and quality standards.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently
  • Provide product information and recommendations
  • Meet performance metrics and quality standards
  • Participate in ongoing training and development programs

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; college degree preferred

Why Work with Us:

  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Affordable health insurance options