Operations Director
2 days ago
Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Key responsibilities include determining operational strategies, developing systems, maintaining and improving operations, meeting financial objectives, and preparing performance reports.
Key Responsibilities:- Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
- Develops call center systems by developing customer interaction and voice response systems, and voice networks.
- Maintains and improves call center operations by monitoring system performance, identifying and resolving problems, and completing system audits and analyses.
- Meets call center financial objectives by estimating requirements, preparing an annual budget, and analyzing variances.
A bachelor's degree in any field and 1-2 years of experience in the same role are required for this position. Additionally, strong verbal communication skills, a strong customer focus, and problem-solving skills are essential.
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Director of Client Relations and Operations
4 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeCompany OverviewWe are a dynamic organization based in Commonwealth Avenue, Quezon City, seeking a highly skilled Sr. Client Services Director to join our team.As a key player in our organization, you will have the opportunity to work collaboratively with our Senior Director for Operations to drive business growth and improve client satisfaction.Job...
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Industrial Operations Director
6 days ago
Quezon City, National Capital Region, Philippines HR Network Inc Full timeJob Summary:As an Industrial Operations Director at HR Network Inc, you will be responsible for overseeing the production process within our facility to achieve optimal output. Your role will involve coordinating with the production team, ensuring compliance with safety and regulatory standards, and monitoring task priorities to meet production goals.About...
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Director of Customer Experience Management
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeAbout the RoleWe are seeking a highly experienced Senior Operations Director to join our team at Manpower Core Group Inc. As a key member of our leadership team, you will play a critical role in driving business growth and improving customer experience through effective call center operations management.
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Call Center Operations Strategist
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionThe Senior Operations Director will be responsible for developing and implementing call center strategies to improve customer satisfaction and increase operational efficiency. This role requires strong leadership skills, as well as the ability to analyze data and make informed decisions.
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Team Supervision Director
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionThe Manpower Core Group Inc. is looking for an experienced Team Supervision Director to oversee the supervision of RMG Analysts. The ideal candidate will possess excellent leadership and communication skills, with the ability to motivate and guide a team towards achieving exceptional results.ResponsibilitiesSupervise and monitor RMG Analysts...
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Director of Operational Excellence
4 days ago
Quezon City, National Capital Region, Philippines Modernbrands Inc. Full timeJob DescriptionThe Operations Manager will play a key role in ensuring that the company's revenue and profitability targets are met or exceeded. This includes forecasting annual budgets, scheduling expenses, analyzing variances, and initiating corrective action. The successful candidate will also supervise the everyday work of departments under the...
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Business Operations Director
4 days ago
Quezon City, National Capital Region, Philippines Cosmocare International, Inc. Full timeCosmocare International, Inc. is an innovative distributor with a forward-thinking culture and rapid growth. We are seeking a seasoned General Manager to lead our operations and drive business success. The ideal candidate will possess extensive experience in distribution, logistics, or supply chain management, as well as hands-on knowledge of the EOS...
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Financial Operations Director
3 days ago
Quezon City, National Capital Region, Philippines PHILIPPINE ACCREDITING ASSOCIATION OF SCHOOLS, COLLEGES AND UNIVERSITIES, INC. Full timeAccounting Department ManagerThe Philippine Accrediting Association of Schools, Colleges and Universities, Inc. seeks a seasoned accounting professional to lead its Accounting Department.Key Responsibilities:Budget Planning and Management: Prepare and manage budgets to ensure financial resources are allocated effectively.Financial Analysis and Reporting:...
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Customer Service and Operations Manager
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob OverviewWe are seeking a highly motivated and experienced BPO Operations Director to join our team at Manpower Core Group Inc. In this role, you will be responsible for overseeing the day-to-day operations of our call center, including developing and implementing strategies to improve efficiency and productivity.Responsibilities:Develop and implement...
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Operations Director
4 days ago
Quezon City, National Capital Region, Philippines Modernbrands Inc. Full timeKey ResponsibilitiesEnsure that the company's vision, mission, goals, and targets are effectively communicated and carried out to all employees.Work closely with top management and the management team to formulate strategic plans to reach company annual targets and recommend policies and procedures to improve operations.Supervise the everyday work of...
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Operations Strategy Director
3 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob PhilippinesWe are looking for a seasoned Workforce Services Senior Manager to lead our WFM, AP, and QA functional teams. As a key member of the leadership team, you will be responsible for ensuring seamless operations across all areas of responsibility, driving business growth, and improving operational efficiency.Main Objectives:- Develop and...
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Business Operations Director
7 days ago
Makati City, National Capital Region, Philippines Alpha Infinity Holding Corp. Full timeCompany Overview:">The Alpha Infinity Holding Corp. is a dynamic and fast-paced organization, dedicated to delivering exceptional customer experiences in the restobar industry. We are seeking an experienced leader to join our team as the Restobar Branch Manager, responsible for overseeing the smooth operation of our bustling restobar location.">About the...
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Strategic Account Management Lead
4 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob SummaryWe are seeking a highly skilled Sr. Client Services Director to join our team based in Commonwealth Ave., Quezon City.As a key member of our team, you will have the opportunity to work collaboratively with our Senior Director for Operations to drive business growth and improve client satisfaction.Responsibilities and ExpectationsLead and Manage...
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Operations Manager
21 hours ago
Quezon City, National Capital Region, Philippines Miescor Builders Incorporated Full timeAbout UsMiescor Builders Incorporated is a leading construction company that delivers high-quality projects across various sectors. We are committed to excellence and strive to exceed our clients' expectations.We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and...
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Administrative Director
4 days ago
Quezon City, National Capital Region, Philippines Modernbrands Inc. Full timeKey ResponsibilitiesEnsure that the Company's revenue and profitability targets are met or exceeded.Forecast Annual budget and target, schedule of expenses, analyze variances, and initiate corrective action.Supervise the everyday work of departments under Operations Group (Admin & Logistics).The selected candidate will also be responsible for preparing...
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Client Services Leadership Role
4 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionThe Sr. Client Services Director will play a crucial role in supporting our team based in Commonwealth Ave., Quezon City. This position involves working closely with the Senior Director for Operations to handle client relationship management.As a key member of our team, you will ensure that our clients receive exceptional customer service.Key...
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BPO Strategy and Implementation Lead
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeAbout This RoleThis is an exciting opportunity to join Manpower Core Group Inc. as a BPO Operations Director. As a key member of our team, you will be responsible for planning and implementing call center strategies and operations, improving systems and processes, and managing staff.Key Requirements:Bachelor's degree in any field.1-2 years of experience in...
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Financial Operations Director
4 days ago
Makati City, National Capital Region, Philippines HR Network Inc Full timeAccounting Manager RoleThe Accounting Manager is responsible for leading the accounting team and ensuring the accurate and timely preparation of financial statements, account schedules, and management reports. This role involves reviewing and analyzing financial data to ensure accuracy and compliance, developing and implementing financial planning and...
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Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey ResponsibilitiesDevelop and implement call center strategies to achieve business objectivesAnalyze data to identify trends and areas for improvementLeverage technology to enhance customer experience and streamline operationsIn addition to these key responsibilities, the ideal candidate will have:A minimum of 2 years of college education in any fieldAt...
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Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeAbout the RoleThis Leadership & Organizational Development Specialist position plays a critical role in providing business skills and leadership development programs to coaches, managers, and functional employees. The ideal candidate will have a strong background in training and development, with experience in delivering high-quality programs in the call...