Expert Technical Support Specialist

1 week ago

Mandaluyong City, National Capital Region, Philippines beBeeDataAnalyst Full time ₱800,000 - ₱1,200,000
Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will provide exceptional support to our customers, addressing their technical queries and resolving issues in a timely manner.

Key Responsibilities:
  • Issue Resolution: Identify, investigate, and resolve technical issues related to proprietary applications.
  • Customer Support: Provide assistance to customers via various communication channels, including phone, email, and chat.
  • Diagnostic and Troubleshooting: Guide customers through diagnostic and troubleshooting processes using available resources.
  • Reporting: Prepare and generate regular and special coverage reports for management and marketing divisions.
  • Data Management: Perform data management tasks, including filtering, data scrubbing, and merging using Microsoft SQL.

Requirements:

  • Technical Skills: Proficiency in technical skills, including Microsoft SQL, and ability to learn new technologies quickly.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
  • Analytical Skills: Strong analytical skills, with the ability to identify and resolve complex technical issues.

Benefits:

  • Opportunity to work with a dynamic team
  • Professional development opportunities
  • Competitive salary and benefits package

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱850,000

    Technical Support SpecialistAt our organization, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing high-quality technical assistance to users and ensuring that their technology needs are met efficiently.About the RoleThis is an exciting...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱3,750,000 - ₱4,500,000

    Job OverviewWe are seeking skilled technical support specialists to provide expert assistance and troubleshooting services to a diverse range of clients across various industries.Responsibilities include responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱150,000 - ₱200,000

    Customer Support Specialist - Technical ExpertIn this role, you will provide technical support to customers by responding promptly to their inquiries, providing effective solutions, and ensuring timely resolution of concerns. You will also be responsible for offering ongoing training and guidance on product features, updates, and best practices to help...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱34,000 - ₱49,000

    Job TitleTechnical Support Specialist - Remote Work OpportunityAre you a skilled technical professional seeking a remote work opportunity? Look no further!This is an exciting chance to provide top-notch technical support to clients across various industries. As a Technical Support Specialist, you will be responsible for resolving hardware, software, and...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱1,800,000 - ₱2,500,000

    Job Title: Technical Support SpecialistKey Responsibilities:Provide end-user and internal network support to ensure seamless operation of IT systems.Assist with network maintenance, troubleshooting, modifications, and upgrades to maintain system efficiency.Support multiple platforms including Microsoft Windows, MacOS, Android, and iOS to cater to diverse...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeExpert Full time $75,000 - $95,000

    Join a Team of ExpertsWe are seeking highly motivated Technical Support Analysts/Specialists who are passionate about creating seamless support experiences for our global community.This role involves working in a collaborative environment to explore emerging technologies in the high-demand Crypto/Blockchain industry. You will have the opportunity to...

  • Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱18,000 - ₱25,000

    Job DescriptionWe are seeking a technical support specialist to provide first-line assistance with resolving technical issues in our customer service department.You will assist customers with troubleshooting, product setup, and technical inquiries across various platforms, providing expert guidance and problem-solving skills.Respond to technical support...

  • Senior Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team. This individual will be responsible for providing expert-level technical support, troubleshooting complex issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key Responsibilities:Resolve complex technical issues by utilizing...

  • Remote Technical Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeSpecialist Full time ₱1,000,000 - ₱1,200,000

    Job OpportunityDeliver expert technical support to clients as a highly skilled Remote Technical Support Specialist.Key Responsibilities:Respond promptly to inbound technical support requests via phone, chat, or email.Utilize exceptional problem-solving skills to diagnose and troubleshoot hardware, software, and network issues.Provide clear, step-by-step...

  • Technical Support Expert

    1 week ago

    Makati City, National Capital Region, Philippines beBeeSupport Full time ₱381,000 - ₱461,000

    Job Description:At our company, we are looking for a talented and experienced professional to join our team as a Support Specialist. The successful candidate will be responsible for providing expert support on our products, troubleshooting technical challenges via live chat and tickets that exceed customer expectations.The ideal candidate will have excellent...