Frontline Support Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱35,000 - ₱55,000
Job Title: Frontline Support Specialist

We are seeking a highly skilled and customer-centric individual to fill the role of Frontline Support Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the growth and success of our business.

About the Role:
  • As the primary contact for online customers, you will address inquiries, resolve complaints, and process orders in a timely manner.
  • With your strong analytical skills, you will effectively monitor and manage inventory levels to ensure accurate stock counts and efficient restocking processes.
Responsibilities:
  1. Customer Service: Provide prompt and professional support to online customers via various communication channels.
  2. Inventory Management: Oversee the inventory management process to prevent stockouts and overstocking issues.
  3. Order Processing: Ensure seamless order fulfillment by coordinating with colleagues and external partners as needed.
  4. Data Entry: Maintain accurate records of sales, inventory, and customer interactions within our database.
Requirements:
  • Strong communication and interpersonal skills to build effective relationships with internal teams and external stakeholders.
  • Able to learn quickly and adapt to new technologies and software applications.
What We Offer:
  • Flexible work arrangement options to accommodate diverse needs.
  • Generous paid time off policy to promote work-life balance.
  • Comprehensive benefits package including health insurance and retirement plan contributions.

  • Frontline Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱450,000

    Job Title: Shared User Management AgentThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing frontline user management and customer support. As an End-User Helpdesk Agent, you will be responsible for efficiently supporting customers, being a flexible problem-solver, and confidently providing solutions.Key...

  • Frontline Customer Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000

    Customer Service RepresentativeThis is a customer-facing role where you will be working directly with customers to address their concerns and provide solutions.Key ResponsibilitiesDeliver exceptional customer service by promptly addressing customer inquiries, complaints, and feedback.Actively listen to customers' concerns and requirements, offering suitable...

  • Support Representative

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $75,000

    Job OverviewAs a frontline service representative, you will be the primary point of contact for clients, providing customer-facing support with professionalism and courtesy.Key ResponsibilitiesRespond promptly to incoming calls while maintaining a polite and professional demeanor.Identify caller needs and direct them to the relevant department or team member...

  • Operational Excellence Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeAutomation Full time ₱900,000 - ₱1,200,000

    Job OverviewWe're seeking a skilled professional to join our tight-knit team. This role involves collaborating closely with frontline teams to identify friction points in customer and pro support journeys.Working together, we redesign these processes using AI-enabled automation and strategic enablement.Our goal is to create efficient service experiences that...

  • Real Estate Technical Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000

    Job SummaryThe ideal candidate will have experience handling live chat, phone, and email support, as well as strong communication skills and ability to meet KPIs and SLA goals.This role will primarily focus on supporting clients in the real estate technology (PropTech) and brokerage sectors with technical issues and ensuring excellent customer satisfaction...

  • Senior IT Knowledge Management Strategist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeKnowledge Full time ₱1,700 - ₱2,200

    About the RoleAs a senior professional in IT knowledge management, you will be responsible for driving innovation and excellence in our organization's digital ecosystem. This is an exciting opportunity to lead strategic initiatives, shape policies, and mentor teams towards achieving collective success.This role requires a strong background in IT service...

  • IT Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱35,000 - ₱50,000

    Job TitleWe are seeking a skilled IT Support Specialist to join our dynamic team.About the RoleThis is an exciting opportunity for a technical professional who thrives in a fast-paced environment. As an IT Support Specialist, you will play a crucial role in delivering exceptional support services to our clients.Your primary responsibilities will include...

  • Chief Client Advocate

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱3,237,000 - ₱4,732,000

    Customer Service SpecialistThis is a key position within our customer service team.As a Customer Service Specialist, you will be the frontline voice for clients, helping them navigate business incorporation, accounting, and compliance in Australia. You will leverage digital tools to deliver fast, empathetic, and solutions-driven support across languages and...

  • Administrative Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeAdministrative Full time $90,000 - $125,000

    Job Title: Administrative Support SpecialistWe are seeking a highly skilled and experienced administrative support specialist to join our team. As an executive assistant, you will be responsible for providing comprehensive administrative support to our client, ensuring seamless day-to-day operations and strategic success.

  • IT Knowledge Strategist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeKnowledge Full time ₱4,000,000 - ₱6,000,000

    Job TitleThe IT Knowledge Strategist plays a pivotal leadership role in overseeing the organization's IT knowledge management ecosystem. This individual will leverage ITIL v4 and KCS v6 methodologies to drive continuous improvement, ensuring that the knowledge base is up-to-date, accessible, and effectively utilized.Define, implement, and continuously...