Support Representative

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $75,000
Job Overview

As a frontline service representative, you will be the primary point of contact for clients, providing customer-facing support with professionalism and courtesy.

Key Responsibilities
  • Respond promptly to incoming calls while maintaining a polite and professional demeanor.
  • Identify caller needs and direct them to the relevant department or team member effectively.
  • Provide general information about services and processes as necessary.
  • Accurately maintain call logs and messages.
Requirements
  • Prior experience in a receptionist, call center, or customer service role (at least three years).
  • Excellent verbal communication and listening skills.
  • Strong interpersonal skills with a pleasant, professional phone manner.
Preferred Qualifications
  • Previous experience supporting North American teams or clients.
  • Background in administrative support or executive assistance is beneficial.
What We Offer

We're a dynamic organization that values professionalism, positivity, and customer-centric support. You'll work with a collaborative team that respects your time, values your contributions, and encourages growth.

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