Business Operations Coordinator

1 day ago

Taguig, National Capital Region, Philippines beBeeOperations Full time ₱400,000 - ₱500,000
Job Opportunity

This Business Operations Coordinator role is ideal for individuals with experience in email management, CRM systems, and project coordination. The successful candidate will work closely with the founder to streamline processes, reduce email management time, and improve sales efficiency.

Key Responsibilities
  • Manage daily email filtering and responses using Outlook
  • Screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications
  • Coordinate daily scheduling for subcontractors, materials delivery, and internal/external client confirmations
  • Support estimation processes by following up with part-time estimator on delivery commitments and deadlines
  • Assist with variation estimate processes including sketch preparation, documentation, and support tasks
  • Manage CRM pipeline during transition to APB Smarter websites platform, ensuring maximum utilization of system features
  • Filter and qualify incoming leads to identify genuine prospects versus tire-kickers
  • Support social media marketing initiatives and lead generation activities
  • Maintain consistent marketing activities and publications during peak operational hours
  • Create and maintain standard operating procedures (SOPs) and checklists for all business processes
  • Track costs and project allocations accurately in existing Excel systems
  • Ensure proactive communication with clients regarding project updates and potential delays
Requirements
  • Strong experience with email management systems, particularly Outlook
  • Excellent communication skills for phone screening and client interaction
  • Experience with CRM systems and willingness to learn new platforms (APB Smarter websites/Thrive)
  • Proficiency in Excel for cost tracking and project management
  • Experience with project management tools like Trello
  • Understanding of construction/building industry terminology and processes preferred

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