Technical Expert

2 weeks ago

Porac, Philippines beBeeSystemAdministrator Full time $100,000 - $140,000
Job Title:

Senior Systems Administrator

Job Summary:

This senior-level position involves providing advanced technical support and troubleshooting for complex issues related to servers, networks, and virtualization technologies. The ideal candidate will have expertise in Microsoft Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware.

Key Responsibilities:
  • Resolve complex technical issues via phone, email, remote access, and onsite.
  • Act as the primary escalation point from tier 1 and tier 2 support technicians.
  • Provide training as needed to the tier 1 and tier 2 support teams.
  • Advanced troubleshooting for server network issues not limited to Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware (routing, switching).
  • Expertise in Office 365/Azure administration and migrations.
  • Maintain and update documentation along with creation of technical procedures.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent professional experience).
  • Relevant certifications preferred: Microsoft (MCSA/MCSE), Azure Administrator/Engineer, Cisco CCNA/CCNP, VMware VCP, Citrix CCA/CCP, Fortinet NSE, Palo Alto PCNSA/PCNSE.
  • 5+ years in advanced systems/network administration, preferably in MSP or enterprise environment.
  • Proven ability to resolve complex technical issues via phone, email, remote access, and onsite.

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