Expert Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Excellence Engineer to join our organization.
The successful candidate will have the ability to deliver expert technical support and administration across various platforms, including Microsoft 365, Azure AD, Windows Server, and Modern Workplace.
- Provide Level 2 technical support for clients across multiple platforms, ensuring prompt resolution of issues.
- Administer, support, and troubleshoot complex technical problems in Azure AD, Intune, Exchange Online, Teams, SharePoint, and Windows 10/11 environments.
- Minimum 3 years' experience as a Systems Engineer or similar role within an MSP environment.
- Strong expertise with Azure Active Directory, Microsoft 365 suite, Windows Server, and Intune.
- Microsoft certifications (e.g., MS-102, AZ-104, or equivalent).
Key Responsibilities
- Deliver exceptional technical support and maintenance services.
- Implement and manage cloud-based projects, including migrations, deployments, and upgrades.
- Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.
Benefits
As a Technical Excellence Engineer, you will enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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