
Experienced Professional Support Specialist
10 hours ago
The role we are seeking to fill is that of an experienced and proactive Professional Support Specialist. This individual will provide high-level administrative support to our founder and team, taking on a diverse range of tasks and responsibilities.
This position involves managing multiple priorities, using discretion and professionalism in all interactions, and being adaptable and responsive to changing needs.
Key Responsibilities:
- Manage calendars, inboxes, meetings, tasks, travel, and communications for the Managing Director; act as right-hand person in both business and personal administration.
- Support business operations, project tracking, client coordination, and capacity planning; assist with process improvement and workflow optimization.
- Be confident in using tools like Office 365, Teams, VOIP, and project software (e.g., Monday.com), and suggest improvements using technology and AI.
- Be highly organized, trustworthy, fast-learning, adaptable, and capable of handling sensitive information with discretion.
- Liaise professionally with clients, team members, and suppliers; draft emails, attend virtual meetings, and ensure clear and timely follow-ups.
- Identify tasks that need to be done without constant direction, problem-solve independently, and manage competing priorities effectively.
- Ensure a stable internet connection, a professional home office, secure tech setup, and long-term remote work readiness.
Requirements:
- 8+ years of experience in Executive Assistant, Personal Assistant, or similar roles
- Exceptional English skills - written and spoken
- Tech-savvy with fast learning skills - familiarity with Microsoft Teams, Outlook, task/project management tools, and CRMs
- Reliable, honest, highly motivated, and self-starting
- Confident, friendly, and emotionally intelligent - able to take feedback, learn quickly, and thrive under pressure
- A natural problem solver who can identify improvements and bring recommendations to the table
- Ability to manage multiple moving parts and prioritize like a pro
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