Senior Process Improvement Specialist

20 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeOptimization Full time ₱5,000,000 - ₱8,000,000
Operational Excellence Role

As we scale, it's essential that our processes and ways of working align with our strategic goals while fostering an environment where people can thrive, collaborate, and genuinely enjoy their work.

This pivotal role involves turning complexity into clarity, building scalable processes, and driving structured improvement. The successful candidate will be a skilled facilitator who can gather input, troubleshoot issues, and align diverse teams and stakeholders.

The key responsibilities include:

  • Improving, optimizing and standardizing processes
  • Identifying, assessing, optimizing and documenting core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality across teams.
  • Establishing a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization.
  • Developing and maintaining operational frameworks
  • Designing and implementing simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity.
  • Ensuring frameworks remain relevant through regular review and iteration
  • Audit & Compliance Support
  • Supporting internal and external audits by ensuring processes are properly documented, implemented, and monitored.
  • Supporting Performance Tracking & Reporting
  • Monitoring and reporting on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements and support informed, data-driven decision-making.
  • Supporting Change and Project Management
  • Participating in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc.

The ideal candidate will have:

  • Bachelor's degree in Business Administration, Operations, Engineering or Science or a related field.
  • 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
  • Hands-on experience with lean methodologies and tools (e.g. A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
  • Proven ability to simplify complex workflows and design efficient, scalable solutions
  • Excellent written and verbal communication skills
  • High attention to detail with a continuous improvement mindset

Nice to Have

  • Certification in Lean, Six Sigma, or Agile methodologies
  • Familiarity with project management practices and tools
What We Offer
  • Full remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • Clear induction program & mentoring buddy to help you settle in
  • Private health insurance allowance
  • Unlimited time off

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