Senior Customer Retention Strategist

4 days ago

Makati City, National Capital Region, Philippines beBeePortfolio Full time ₱1,000,000 - ₱1,500,000

As a Portfolio Manager, you will be responsible for overseeing customer retention and premium renewal strategies across all channels. This entails designing initiatives to boost engagement and payment rates, thereby ensuring long-term customer value.

Key Responsibilities:
  • Oversight of customer retention and premium renewal strategies
  • Development of programs and processes to foster engagement and payment
  • Analytical utilization of qualitative and quantitative data to inform business decisions
  • Monitoring of persistency and longevity metrics
  • Promotion of customer quality as a key priority
  • Identification of drivers and methods to extend persistency and retention
Requirements:
  • Strong analytical and project management skills
  • Effective communication and stakeholder management skills
  • Insurance or financial services background is preferred

A global leader in insurance and investments, we prioritize personalized solutions to meet evolving needs and exceed expectations.

About Us:

We are a joint venture between a prominent European insurer and a leading Asian financial institution.

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