Incident Communication Manager

Work Set-Up:100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting ScheduleAbout This Role:Incident Manager ensures the smooth resolution of incidents, minimizing the impact on business operations. Acting as the primary point of contact during an incident, the incident manager oversees the process from start to finish, ensuring...

Qualifications:At least 5 years minimum experience as Incident ManagerKnowledgeable in Change ManagementExperience in P1/ Crisis calls and Incident ManagementExperience in communicating to stakeholders/users via email notificationITIL - ITSM experienceCan work in Alabang (Hybrid Setup, 2 days WFH & 3 days onsite)Can work in Shifting schedulesNote: Only those...

Incident ManagementLead the incident management process to ensure timely detection, recording, categorization and resolution of incidents.Coordinate and prioritize incidents to meet SLAs, minimizing downtime and business impact.Ensure proper communication with stakeholders regarding incident status and resolution progress.Provide post-incident reviews to...

We are seeking an experienced Incident Response Manager to join our Cyber Team.Key Responsibilities:Manage and coordinate the response to security incidents.Lead the investigation and resolution of security incidents.Develop and implement incident response plans.Communicate with stakeholders and provide updates on incident status.Collaborate with other teams...

JTI is seeking an IT Security Incident Manager to join our team in Manila. This is a leadership opportunity to work with a team of experts who are passionate about cybersecurity.The successful candidate will be responsible for managing and responding to security incidents, including low and medium-level incidents. They will assess, triage, categorize, and...

Company OverviewHCL Technologies Philippines Inc is a leading IT company that provides innovative solutions to clients worldwide. We are committed to delivering high-quality services that meet the needs of our customers.SalaryWe offer a highly competitive and flexible package salary that reflects your skills and experience.Job DescriptionAs an Incident...

We are seeking a skilled Incident Management Specialist to join our team at Capgemini Philippines Corp. The ideal candidate will have strong communication skills and experience managing network incidents.Main criteria/requirements:Must have active or previous certification related to Network technologies (e.g., CCNA, CCNP, CCDP, JNCIA, JNCIE).The candidate...

Incident ManagementZendesk is committed to delivering exceptional user experiences. To achieve this, we require a skilled Incident Response Manager to join our team.In this role, you will be responsible for managing and resolving technical incidents in a timely and efficient manner. Your expertise will enable us to minimize downtime and ensure high levels of...

About the JobAscendion is looking for an IT Service Excellence Manager to join our dynamic team. As the successful candidate, you will play a pivotal role in ensuring the efficient delivery of IT services to our valued clients.Key Responsibilities:Manage Sev 2 and Sev 3 incidents, ensuring seamless service delivery and adherence to SLAs.Lead and empower a...

Cybersecurity Incident Response Job DescriptionMetrobank is seeking a highly skilled Cybersecurity Incident Responder to join our team. As a key member of our CTMD team, you'll play a crucial role in identifying and responding to cybersecurity threats, ensuring the security and integrity of our systems and data.Key Responsibilities:Conducts in-depth...

Key ResponsibilitiesConduct comprehensive digital forensic investigations, ensuring accurate evidence collection, preservation, and analysis.Lead incident response efforts, including containment, eradication, and recovery of cyber threats.Develop and refine incident response playbooks to streamline processes and enhance efficiency.Threat Intelligence &...

Job Description:The Incident Response Controller plays a pivotal role in ensuring the effective management and administration of client CAREs within the corporate HEAT system. Key responsibilities include observing Quality Management and Technical and Professional Services procedures, participating with TaPS technical teams to meet incident and problem...

About the Position:We are seeking a highly skilled and experienced Senior Cyber Security Incident Manager to join our Willis Towers Watson team. As a key member of our Cyber Defense strategy, you will support the response to security incidents and contribute to the improvement of incident management capabilities.As a Senior Cyber Security Incident Manager,...

Position DescriptionWe are looking for an experienced Crisis Manager to join our team. The successful candidate will have a strong background in ITIL-ITSM and be able to communicate complex technical information to non-technical stakeholders.Key ResponsibilitiesLead incident response and resolution effortsDevelop and maintain knowledge management systems to...

The main functions of the Incident Response Controller are as follows:Observing Quality Management and Technical and Professional Services procedures that govern the management and administration of Client CAREs in the corporate HEAT system, and the recording and categorisation of preventative actions in the problem management system (PROBi).Participating...

Applaudo Studios is seeking a highly skilled Information Security Intelligence Expert to join our team. As a member of our Security Operations Center, you will be responsible for analyzing and responding to security incidents, identifying and mitigating vulnerabilities, and implementing measures to prevent future attacks.You will be accountable for...

About the RoleWe are looking for an experienced Cybersecurity Threat and Incident Management Senior Officer to join our team at AXA Philippines. In this role, you will play a critical part in ensuring the confidentiality, integrity, and availability of our corporate information assets.Main Responsibilities:Manage Security Incidents: Assist the IT Operations...

Willis Towers Watson is seeking an Incident Response Professional to join our team in the Security Operations Centre.About the RoleIn this role, you will be responsible for responding to and managing security incidents in a timely and efficient manner. You will work closely with our technical teams and other business areas to ensure that incidents are...

We are DXC Technology (Philippines), Inc., a leading provider of IT services that drive business transformation.Our Help Desk Operations Manager is responsible for providing technical support to clients, analyzing incidents, and implementing preventive measures to reduce future incidents.The ideal candidate will have a strong background in IT, excellent...

About the RoleAs an Incident Resolution Specialist at Okada Manila, you will play a critical role in coordinating and prioritizing incidents to meet Service Level Agreements (SLAs), minimizing downtime and business impact.You will ensure proper communication with stakeholders regarding incident status and resolution progress, provide post-incident reviews to...