Help Desk Representative

2 days ago

Las Piñas, National Capital Region, Philippines beBeeCustomer Full time $20,000 - $25,000
Customer Support Associate

We are looking for a highly skilled and motivated Customer Support Associate to join our team. As a Customer Support Associate, you will be the first point of contact for customers, providing exceptional service and support to resolve their queries.

Your Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints and issues promptly and efficiently.
  • Provide product information and assistance to customers.
  • Collaborate with internal teams to ensure seamless customer experience.

Requirements:

  • Excellent English communication skills, both written and verbal.
  • Availability to work in shifts, including weekends and holidays.
  • Strong problem-solving skills and ability to work under pressure.
  • Previous customer service experience an asset.

What We Offer:

  • Fully remote work environment.
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • Ongoing training and support to enhance your skills and knowledge.
  • A competitive compensation package.
  • A collaborative and supportive team environment.

Recruitment Process:

  • Phone or video interview.
  • In-person interview.
  • Skills assessment.

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