Help Desk Specialist

2 days ago

Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱2,500,000 - ₱4,500,000

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Job Overview

We're seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries via various channels, including email, phone, live chat, and social media.
  • Assist customers with orders, shipping, product details, and returns in a timely and efficient manner.
Requirements
  • Fluency in English, both written and verbal.
  • A minimum of 1 year of customer service experience.
  • Proficiency in tools such as Gorgias, Zendesk, or Shopify is an advantage.
  • Excellent problem-solving and communication skills are essential.
Technical Specifications
  • A personally owned PC or laptop with an i5 processor or equivalent is required.
  • A minimum internet speed of 15 Mbps for both upload and download is necessary.

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