Customer Service Advocate

2 days ago


Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

Job Overview

We're hiring a Customer Service Advocate to represent our company and deliver exceptional customer experiences. If you're passionate about helping others and building strong relationships, this might be the perfect fit for you.

Key Responsibilities

  • Handle customer inquiries and concerns through written communication, demonstrating empathy and problem-solving skills.
  • Provide clear and concise information about our products and services, addressing customer questions and resolving issues promptly.

Requirements

  • A senior high school diploma or equivalent is required; a college degree is preferred.
  • At least one year of customer service experience, preferably in a call center or BPO setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Benefits

  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including paid time off, tuition reimbursement, and health and wellness incentives.
  • The chance to work with a diverse group of people who share our company values and passion for delivering exceptional customer experiences.


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