Service Excellence Advocate

4 days ago


Bacolod City, Western Visayas, Philippines Wear The Shield Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment? If so, we're looking for a Service Excellence Advocate to join our team at Wear The Shield

Your Key Responsibilities:
  • Provide expert-level customer support and resolve complex issues in a timely manner
  • Collaborate with internal teams to develop innovative solutions and improve customer satisfaction
  • Utilize CRM systems and team collaboration tools to track interactions and meet KPIs
  • Develop strong relationships with customers through regular communication and follow-up
  • Stay up-to-date with industry trends and best practices in customer support
Why Join Us?
  • Be part of a fast-growing e-commerce startup with clear career advancement pathways
  • Experience a dynamic, collaborative, and empowering work environment
  • Build a rewarding career with opportunities for growth and development


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