Client Success Advocate
4 days ago
Career Opportunity:
We are seeking a skilled and enthusiastic Customer Service/Help Desk Support to join our Client Support team. As a key member of our team, you will provide expert support to our customers, respond to their queries, and help them achieve their goals.
Responsibilities:
- Delivering exceptional customer service
- Resolving customer complaints and issues
- Training customers on our products and services
- Collaborating with the IT team to improve processes
Requirements:
- 2+ years of customer-facing experience
- BS in IT, Business, Communication, or related fields
- Technical background in PC/Network troubleshooting
- Excellent communication and problem-solving skills
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